Auto Parts Counter Professional

Parts Authority•Wakefield, MA

8d•$18

About The Position

As an Auto Parts Counter Professional, you’ll report directly to the Store Manager and be at the heart of our inside sales activity. You’ll build and maintain lasting relationships with our customers, ensuring they receive the best service and support. Your goal? “Get the Sale!” Close deals, meet targets, and help us drive success.

Requirements

Experience: Minimum 3 years in counter sales in a competitive market, with a preference for wholesale auto parts sales in the aftermarket industry.
Phone Skills: Exceptional phone skills with a positive, enthusiastic, and attentive tone.
Communication: Excellent negotiation, interpersonal, and communication skills (both written and verbal).
Customer Service: Passionate about exceptional customer service and exceeding sales goals.
Relationships: Ability to build and maintain lasting business relationships.
Automotive Knowledge: General automotive knowledge is preferred.
Results-Oriented: Focused on results, a producer, closer, and committed to growth.
Tech-Savvy: Experience with POS systems and proficiency in MS Office applications (Word and Excel).
Time Management: Strong organizational and time management skills.
Independent Worker: Ability to act and operate independently to accomplish objectives.
Dynamic Personality: Outgoing, assertive, proactive, positive, with a “can-do” attitude and tenacity in pursuit of goals.

Nice To Haves

An existing customer base is a plus.
Spanish and/or Chinese (Mandarin or Cantonese) is a plus.

Responsibilities

Customer Engagement: Build and maintain productive, long-lasting relationships with existing customers.
Sales Excellence: Close sales to achieve goals and drive growth.
Professional Interaction: Work with customers in a courteous and professional manner.
Customer Familiarity: Get to know our customers and understand their needs.
Problem Solving: Locate hard-to-find parts and negotiate with vendors for the best deals.
Accurate Quoting: Provide precise quotes and follow up with customers to ensure orders are placed.
Sales Tracking: Track lost sales and promote company specials.
Collaboration: Assist colleagues when needed and foster new sales opportunities.
Order Fulfillment: Fulfill customer orders from various sectors, including installers, fleets, municipalities, and car dealerships.
Additional Duties: Perform other duties as assigned.
Maintain and promote workplace safety
Securing and transferring cash or other assets.

Benefits

Comprehensive Coverage: Medical, Pharmacy, Dental, and Vision Coverage.
Insurance Options: Basic Life and AD&D, Short and Long Term Disability Coverage.
Flexible Accounts: Flexible Spending Account, Commuter Expense Reimbursement Account, Health Savings Account, Health Reimbursement Account.
Additional Benefits: Accident Insurance, Critical Illness Insurance, Hospital Indemnity Insurance, ID Theft Insurance, Legal Plan Insurance, Pet Insurance.
Employee Support: Employee Assistance Program (EAP), Paid Holidays, Sick Leave, and Vacation.
Financial Security: Profit Sharing/401(k) Plan.
Discounts: Employee Discounts on Merchandise.

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