Auto Parts Consultant (Remote - Kentucky)

Morley

3d•Remote

About The Position

Location: Remote – Kentucky residents ~ Requires auto parts or relevant mechanical experience ~ (see Skills for Success below) Do you work with car, truck or SUV parts as a car enthusiast, or as an auto retail specialist at a parts store or dealership? This could be a great career move for you – especially if you’re interested in working from home! This is more than just an auto parts job at Morley. It’s an opportunity for you to make a difference in the automotive industry with a leading auto manufacturer.

Requirements

Outstanding car / auto parts knowledge
Ability to identify key auto parts and assemblies
Computer navigation skills
Typing skills (at least 35 WPM)
Passion for research and problem solving
One or more years of experience with an automotive retailer or dealership parts department
High school diploma or equivalent
Available to work shifts taking place within the center's hours of operation: Monday to Friday 8 a.m. - 8 p.m. Eastern time / 7 a.m. - 7 p.m. Central time No weekends or late nights!
Must be able to stick to the schedule reliably, as some queues are time sensitive
Kentucky resident
Secluded and distraction-free work environment
High-speed internet delivered through a wired provider (cable or fiber)
Computer must be physically connected to your modem / router using an Ethernet cable
Wireless, 5G and satellite connections are not supported

Responsibilities

Answer calls from dealerships and auto manufacturer employees to assist with parts information
Provide directions to part warehouse locations
Locate parts in an online parts catalog
Place part orders
Identify corrections to auto parts catalogs
Research and learn new auto parts so you are on the leading edge of new car parts knowledge
Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude

Benefits

Medical and prescription coverage, including free annual physicals
Dental and vision insurance
Paid time off
Associate wellness program with rewards for annual checkups
Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)
401(k) with match
Flexible spending account (FSA)
Life insurance
Company-paid short- and long-term disability insurance
24/7 online access to doctors through Teladoc
24/7 nurse help desk
Patient advocacy with free 24/7 support for benefit questions and claims
Guidance for family, financial and estate planning (including wills)