Auto Parts Consultant (Remote - Indiana)
About The Position
About the Role Location: Remote - Indiana residents ~ Requires auto parts or relevant mechanical experience ~ (see Skills for Success below) Do you work with car, truck or SUV parts as a car enthusiast, or as an auto retail specialist at a parts store or dealership? This could be a great career move for you - especially if you're interested in working from home! This is more than just an auto parts job at Morley. It's an opportunity for you to make a difference in the automotive industry with a leading auto manufacturer. What You'll Do Answer calls from dealerships and auto manufacturer employees to assist with parts information Provide directions to part warehouse locations Locate parts in an online parts catalog Place part orders Identify corrections to auto parts catalogs Research and learn new auto parts so you are on the leading edge of new car parts knowledge Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude Questions Before You Apply? Live chat with a Morley Talent Acquisition (TA) Specialist (careers.morleycompanies.com | chat hours: M-F 8 a.m. - 5 p.m. Eastern time / 7 a.m. - 4 p.m. Central time; closed on some holidays | TA will respond to after-hours questions the next business day).
Requirements
- Outstanding car / auto parts knowledge
- Ability to identify key auto parts and assemblies
- Computer navigation skills
- Typing skills (at least 35 WPM)
- Passion for research and problem solving
- One or more years of experience with an automotive retailer or dealership parts department
- High school diploma or equivalent
- Available to work shifts taking place within the center's hours of operation: Monday to Friday 8 a.m. - 8 p.m. Eastern time / 7 a.m. - 7 p.m. Central time No weekends or late nights!
- Must be able to stick to the schedule reliably, as some queues are time sensitive
- Indiana resident
- Secluded and distraction-free work environment
- Required internet setup: High-speed internet delivered through a wired provider (cable or fiber) Computer must be physically connected to your modem / router using an Ethernet cable Wireless, 5G and satellite connections are not supported
Responsibilities
- Answer calls from dealerships and auto manufacturer employees to assist with parts information
- Provide directions to part warehouse locations
- Locate parts in an online parts catalog
- Place part orders
- Identify corrections to auto parts catalogs
- Research and learn new auto parts so you are on the leading edge of new car parts knowledge
- Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude
Benefits
- Medical and prescription coverage, including free annual physicals
- Dental and vision insurance
- Paid time off
- Associate wellness program with rewards for annual checkups
- Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)
- 401(k) with match
- Flexible spending account (FSA)
- Life insurance
- Company-paid short- and long-term disability insurance
- 24/7 online access to doctors through Teladoc
- 24/7 nurse help desk
- Patient advocacy with free 24/7 support for benefit questions and claims
- Guidance for family, financial and estate planning (including wills)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
