Auto Parts Associate

CarMaxChicago, IL
Onsite

About The Position

Under general supervision, the Auto Parts Associate is responsible for assisting technicians with determining the correct part number(s), locating parts, receiving parts into inventory, distributing parts to customers (both internal and external), proper documentation of all transactions, returning incorrect/defective parts to vendors, inventory control and maintenance, OSHA/EPA compliance, and outstanding customer service. CarMax aims to deliver an honest, transparent, and high-integrity experience to customers, which has made them the nation's largest retailer of used cars with over 200 locations. The company has a team of more than 25,000 associates who work together to provide iconic customer experiences and support each other's career growth. CarMax is recognized for its commitment to training and diversity and is listed as one of the FORTUNE 100 Best Companies to Work For®.

Requirements

  • Ability to read, interpret and transcribe data in order to maintain accurate records.
  • Intermediate PC Skills with spreadsheet knowledge.
  • Ability to successfully work with and through associates of other departments within the Store.
  • Required performing multiple duties in a high-energy, fast-paced working environment.
  • Ability to lift objects that weigh as much as 50 lbs.
  • Ability to understand numeric filing system.
  • Ability to speak and listen effectively in dealing with customers/associates, both in person and over the phone.
  • Ability to complete CarMax provided training in all areas of the Parts process.

Responsibilities

  • Provide customers (both internal and external) with the correct part(s) for their vehicle.
  • Locate and receive shipment of parts.
  • Receive parts into inventory.
  • Maintain the parts inventory for neatness, accuracy (cycle counts), and correct stocking levels.
  • Control service supplies to minimize waste.
  • Allocate parts in the AutoMation system.
  • Return incorrect and/or defective parts to parts vendor or manufacturer.
  • Meets all requirements of OSHA/EPA guidelines.
  • Provide outstanding customer service at all times.

Benefits

  • Up to 48 hours of sick time per year accrued on a per pay period basis (for full-time hourly or commission/incentive eligible associates).
  • Between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company (for full-time hourly or commission/incentive eligible associates).
  • 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday (for full-time hourly or commission/incentive eligible associates).
  • Holiday Premium Pay if working on a scheduled holiday due to business need (for full-time hourly or commission/incentive eligible associates).
  • Paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval (for full-time salaried associates).

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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