Auto Master Technician

Pep Boys•City of Syracuse, NY

4d•$32 - $44

About The Position

The Master Technician requires experience and technical expertise to diagnose drivability, air conditioning and electrical systems. It is expected to use leadership and mentoring skills to drive a team to increase customer care and satisfaction A successful Master Technician will have direct interaction with customers and deliver superior service through educating the customer on the problems and proposed solutions for their vehicle.

Requirements

A High School Diploma or GED
5+ years of strong automotive mechanical diagnosis, problem-solving and repair experience.
8 or more ASE certifications are PREFERRED for this position (A1 through A8)
Section 609 Certification required
State Inspection license if applicable
High level of motivation, energy and a customer-focused attitude
Must have a valid driver's license
Successful completion of a pre-employment background check
Availability to work days, nights, holidays, and weekends as needed

Nice To Haves

8 or more ASE certifications are PREFERRED for this position (A1 through A8)

Responsibilities

Diagnose and repair to specifications -- brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning and computer systems.
Perform job duties of all lower job descriptions (Technician A, Technician B, Mechanic, General Service Technician)
Adequately explain technical diagnoses and needed repairs to non-mechanical individuals which may include employees and customers on an as-required basis.
Continuously learn new technical information and techniques in formal training sessions in order to stay abreast with rapidly changing automotive technology.
Assist fellow technicians/mechanics in performing technical activities.
Keep store management aware of mechanical repair problems as they occur.
Maintain and organized and neat shop
Adhere to all company policies, procedures, safety, and environmental rules