Auto Insurance Claims Adjuster - Work from Home!
About The Position
We are in the business of subrogation – companies trust us to recover payments on damage claims so that the party responsible is the one paying for the damage that was caused. We strive to provide excellent customer service to both our customers and the other parties involved in a claim. In short, we help our customers focus on theirs. Our business is driven by our Core Four principles: Process, Results, Culture, and Experience. Our dedication to practicing these has enabled our current and future success. We’re passionate about throwing company events that bring us together and celebrate each other’s achievements. We’re also big on taking time out to give back to the community and host several volunteer events throughout the year. We believe in a healthy work-life balance. Join our team and thrive in an environment that values both efficiency and effective processes as well as a casual, comfortable atmosphere. We are looking for someone comfortable working from home who can positively interact with homeowners, business owners, contractors, insurance companies, and utility company field technicians over the phone. We need a “get it done”, high-energy, professional approach to recover claims effectively. The Insurance Claims Adjuster is responsible for recovering payments for damage claims involving motor vehicles in remote, work-from-home environment. The claims adjuster interacts with homeowners, business owners, contractors, insurance companies, and utility company field technicians. You’ll have the support of a collaborative team and ongoing coaching from leaders. We’ll also teach you the insurance stuff – providing in-depth training on property damage and establishing liability so you can confidently and independently recover claims.
Requirements
- Insurance Adjuster License (must obtain license within 4 months of moving into position)
- Excellent computer skills, must be familiar with using Outlook, Teams, Word and Excel
- Negotiating skills experience
- Excellent verbal and written communication skills
- Excellent attendance record
- High School Diploma or equivalent
- Must have a high-speed internet connection available in your home
Nice To Haves
- Bilingual in English and Spanish a plus!
Responsibilities
- Investigate claims issues and provide information to damagers and utility company field technicians
- Negotiate settlements with damagers and insurance companies as applicable
- Review claim information and request/research additional reference material to complete the claim record
- File subrogation packages with insurance companies
- Dispute resolution and response to damager objections
- Enter data into customized claims systems
- Tracks fees, closed and open claims, and other claims information
Benefits
- Obtain your adjuster’s license on our dime, including:
- 3-day prep class
- Time off to take the test
- Career growth and learning opportunities
- Tiered bonus system based on team accomplishments
- Full menu of benefits including a matched 401k
- Consistent scheduling including nights and weekends off
- Paid time off as well as paid holidays
- CMR pays $50/month towards your internet service costs
- Christmas bonus
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
