Auto Glass Installation Technician Trainee

Safelite • Sierra Vista, AZ

1d • Onsite

About The Position

This position is for an Auto Glass Installation Technician Trainee at Safelite, an auto glass company focused on vehicle glass repair, replacement, and recalibration services. The trainee will undergo a comprehensive program including hands-on and classroom training to become a proficient auto glass technician. Upon successful completion, the trainee will receive Safelite SafeTech certification and acquire the fundamental skills required for unsupervised glass repair, replacement, and recalibrations. The role emphasizes embodying the Safelite Spirit through a positive attitude, caring heart, and service mindset, aiming to deliver exceptional customer satisfaction by completing jobs timely and to high-quality standards. Safelite aims to provide a fulfilling career path, offering opportunities for promotion to Senior and Master Tech levels based on performance.

Requirements

• Valid state-issued driver’s license any other license(s) (as required by federal, state and local laws) to operate a company vehicle.
• Must be 18 years of age or older
• Ability to regularly lift and carry up to 35 pounds and occasionally lift and carry up to 50 pounds.
• Ability to stand for extended periods, work in tight spaces, bend and twist body
• Ability to use a variety of hand tools and power tools safely and effectively
• Ability to operate a motor vehicle in accordance with all federal, state and local laws and agreement to be monitored via in-cab vehicle safety camera / video surveillance technology
• Maintains professionalism and passion for providing outstanding customer service and exceeding customer expectations
• Ability to safely work outside (in a wide variety of weather conditions and extreme temperatures) for extended periods
• Ability to work with chemicals (including but not limited to flammable chemicals), as applicable per the “Safelite Way of Fitting”
• Ability to work scheduled days, with flexibility on start and end times to accommodate customer’s needs
• Proficiency in using computerized diagnostic tools to complete recalibrations and trouble-shoot issues
• Problem-solving and ability to trouble-shoot issues, independently and collaboratively
• Ability to read, write and interpret the English language and technical directions
• Ability to communicate orally (via phone) and written (via computer or other electronic means)
• Ability to maintain a professional appearance, adhering to Company dress code and PPE policies
• Willingness and ability to maintain stable performance under professional or personal pressure and/or opposition (e.g., time pressure and productivity measures).

Nice To Haves

• High School Diploma GED/Equivalent Preferred

Responsibilities

• Be paid to learn and apprentice the Safelite way, through hands-on and classroom training, including:
• Observing and assisting in installing and repairing auto glass
• Recalibrating automotive safety systems, including trouble-shooting and completing diagnostic testing
• Providing additional services & products
• Study and pass testing to become a Safelite-certified Technician showing proficiency in installations, embracing a positive attitude and following taught techniques.
• Safely operate company and customer vehicles, company-issued tools and chemicals utilized throughout the workday.
• Performs other duties as assigned
• Complies with all policies and standards

Benefits

• Competitive weekly pay starting at $20.25/hour, increasing to $24/hour after training and certification.
• Earn $5/set of wiper blades when added for customer safety.
• Potential to be promoted in your first year! Earn a starting pay of $26.50/hour as a Senior Tech & $29/hour as a Master Tech. Technician career levels determined based on performance metrics demonstrating efficiency, quality, and customer satisfaction.
• A benefits package valued at more than $10k.
• 401(k) plan with company matching.
• Medical plans.
• Paid time off.
• Holidays & volunteer days.
• Program to buy additional PTO or sell unused time up to 16 hours.
• Up to $5,250 annually in tuition reimbursement.
• Paid training and all the tools and resources you'll need to be successful.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees