Auto Glass Installation Technician Trainee

Safelite-posted 3 days ago
$20 - $24/Yr
Full-time • Entry Level
Toledo, OH
5,001-10,000 employees
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At the front line of the Safelite experience, the Auto Glass Technician is an entrepreneurial, hands-on professional that leverages their Safelite training, industry-leading tools and technology to complete repairs, replacements and recalibrations in the shop and on the go with our Mobile Glass Shop offerings.

  • Provide all vehicle glass repair and replacement services at a Safelite Shop or Mobile Glass Shop in the most efficient manner, focusing on safety, quality and exceptional customer service.
  • Clean customer vehicles after every job.
  • Recalibrating automotive safety systems, including trouble-shooting and completing diagnostic testing.
  • Proficiently operate Safelite’s tools and technologies, including: True Seal®, Ezi-Wire™, Glass Table System (GTS), chemicals (as required by the “Safelite Way of Fitting”, work order and customer administration systems, and Safelite's handheld Mobile Resource Management (MRM) technology.
  • Safely operate company and customer vehicles throughout the workday.
  • Communicate with all scheduled customers in-person, via text, and on the phone; present, promote and sell Safelite promotional items and services to customers.
  • Performs other duties as assigned
  • Complies with all policies and standards
  • High School Diploma GED/Equivalent Preferred
  • Valid state-issued driver’s license any other license(s) (as required by federal, state and local laws) to operate a company vehicle. Required
  • Safelite SafeTech™ certification Required
  • Must be 18 years of age or older. Required
  • Ability to regularly lift and carry up to 35 pounds and occasionally lift and carry up to 50 pounds
  • Ability to stand for extended periods, work in tight spaces, bend and twist body
  • Ability to use a variety of hand tools and power tools safely and effectively
  • Ability to operate a motor vehicle in accordance with all federal, state and local laws and agreement to be monitored via in-cab vehicle safety camera / video surveillance technology
  • Maintains professionalism and passion for providing outstanding customer service and exceeding customer expectations
  • Ability to safely work outside (in a wide variety of weather conditions and extreme temperatures) for extended periods
  • Ability to work with chemicals (including but not limited to flammable chemicals), as applicable per the “Safelite Way of Fitting”
  • Ability to work scheduled days, with flexibility on start and end times to accommodate customer’s needs
  • Proficiency in using computerized diagnostic tools to complete recalibrations and trouble-shoot issues
  • Problem-solving and ability to trouble-shoot issues, independently and collaboratively
  • Ability to read, write and interpret the English language and technical directions
  • Ability to communicate orally (via phone) and written (via computer or other electronic means)
  • Ability to maintain a professional appearance, adhering to Company uniform and PPE policies
  • Willingness and ability to maintain stable performance under professional or personal pressure and/or opposition (e.g., time pressure and productivity measures)
  • This position involves driving duties that will be monitored through the use of cameras, GPS, and other tracking technologies to ensure safety and compliance.
  • Competitive weekly pay starting at $20.25/hour, increasing to $24.00/hour after training and certification.
  • Earn $5/set of wiper blades when added for customer safety.
  • Technician career levels determined based on performance metrics demonstrating efficiency, quality, and customer satisfaction.
  • A benefits package valued at more than $10k. Includes 401(k) plan with company matching, medical plans, paid time off, holidays & volunteer days.
  • Program to buy additional PTO or sell unused time up to 16 hours.
  • Up to $5,250 annually in tuition reimbursement.
  • Paid training and all the tools and resources you'll need to be successful.
  • View all our health, wealth, and life offerings at www.safelitebenefits.com.
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