Auto Field Appraiser- Des Moines, IA

Sedgwick•West Des Moines, IA

8d•$55,000 - $65,000

About The Position

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Auto Field Appraiser- Des Moines, IA Ready to Make an Impact? Join Our Team! We’re looking for a driven professional to lead initiatives that boost performance, reduce absenteeism, and enhance service quality. In this role, you’ll design and implement innovative solutions, analyze trends, and deliver actionable insights that shape the future of our operations. Your work will be front and center—presenting results to senior leadership and clients while creating data-driven reports that tell a compelling story of success. Why You’ll Love This Role: Be a key influencer in operational excellence Work with industry-leading clients and corporate fleets Showcase your analytical and strategic skills in a high-impact environment Primary Purpose: Take ownership of field appraisal assignments for corporate fleets and insurance partners, with a strong focus on autos. Your expertise will ensure accuracy, efficiency, and exceptional client satisfaction.

Requirements

Bachelor's degree from an accredited college or university preferred (but not required).
Licenses as required, as needed.
Professional certifications as applicable to line-of-business preferred.
If the employee is required to obtain licensing applicable to their role, they will have 60 days to complete the training and testing.
Four (4) years of insurance or body shop experience required.
Good technical knowledge of auto appraisals
Knowledge of client operations and labor regulations
Excellent oral and written communication
PC literate, including Microsoft Office products
Analytical and interpretive skills
Strong organizational skills
Excellent interpersonal skills
Excellent negotiation skills
Good judgment and discretion skills
Ability to manage multiple projects and set priorities
Ability to work in a team environment
Ability to meet or exceed Performance Competencies
CCC One experience
Must be able to work independently.
This is a field appraisal position and you will be responsible for managing your local territory and scheduling your work day.
Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Computer keyboarding, travel as required locally
Hearing, vision and talking

Responsibilities

Set appointments same day, inspect within 24 hours and write estimate car side
Depending on location - appraiser is expected to write 6 to 10 estimates per day
Ensures proper vehicle tear down
Determine repair time allotments and required labor operations
Makes accurate repair/replace decisions
Assess and applies pre-existing damage, completes accurate total loss evaluations
Negotiates agreed price with shop decision maker and sets time bound expected completion date per Client Guidelines
Review and assess the validity of all supplement request
Proactively provides customers with information regarding their vehicle’s cost of repair estimate and explains claims/repair process
Maintains accurate vehicle’s cost of repair estimate and explains claims/repair process
Negotiates advanced fees for tow, tear down, and storage on all vehicles that are determined to a financial total loss at a repair facility or tow yard
Provide extraordinary customer service to all parties involved in the claims process
Other duties as assigned by management or as needed.
Performs other duties as assigned.
When not in the field, assist quality assurance team and be available for desk appraisal work as well