Auto Field Appraiser- Houston, TX

Sedgwick • Houston, TX

3d • $55,000 - $65,000

About The Position

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Auto Field Appraiser- Houston, TX PRIMARY PURPOSE: To handle field appraisal assignments for our corporate fleets and insurance clients with an emphasis on Auto's. ESSENTIAL FUNCTIONS and RESPONSIBILITIES Set appointments same day, inspect within 24 hours and write estimate car side Depending on location - appraiser is expected to write 6 to 10 estimates per day Ensures proper vehicle tear down Determine repair time allotments and required labor operations Makes accurate repair/replace decisions Assess and applies pre-existing damage, completes accurate total loss evaluations Negotiates agreed price with shop decision maker and sets time bound expected completion date per Client Guidelines Review and assess the validity of all supplement request Proactively provides customers with information regarding their vehicle’s cost of repair estimate and explains claims/repair process Maintains accurate vehicle’s cost of repair estimate and explains claims/repair process Negotiates advanced fees for tow, tear down, and storage on all vehicles that are determined to a financial total loss at a repair facility or tow yard Provide extraordinary customer service to all parties involved in the claims process Other duties as assigned by management or as needed. ADDITIONAL FUNCTIONS and RESPONSIBILITIES Performs other duties as assigned. When not in the field, assist quality assurance team and be available for desk appraisal work as well

Requirements

• Four (4) years of insurance or body shop experience required.
• Good technical knowledge of auto appraisals
• Knowledge of client operations and labor regulations
• Excellent oral and written communication
• PC literate, including Microsoft Office products
• Analytical and interpretive skills
• Strong organizational skills
• Excellent interpersonal skills
• Excellent negotiation skills
• Good judgment and discretion skills
• Ability to manage multiple projects and set priorities
• Ability to work in a team environment
• Ability to meet or exceed Performance Competencies
• Must be able to work independently.
• This is a field appraisal position and you will be responsible for managing your local territory and scheduling your work day.
• Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
• Computer keyboarding, travel as required locally
• Hearing, vision and talking

Nice To Haves

• Bachelor's degree from an accredited college or university preferred (but not required).
• Licenses as required, as needed.
• Professional certifications as applicable to line-of-business preferred.
• CCC One experience

Responsibilities

• Set appointments same day, inspect within 24 hours and write estimate car side
• Depending on location - appraiser is expected to write 6 to 10 estimates per day
• Ensures proper vehicle tear down
• Determine repair time allotments and required labor operations
• Makes accurate repair/replace decisions
• Assess and applies pre-existing damage, completes accurate total loss evaluations
• Negotiates agreed price with shop decision maker and sets time bound expected completion date per Client Guidelines
• Review and assess the validity of all supplement request
• Proactively provides customers with information regarding their vehicle’s cost of repair estimate and explains claims/repair process
• Maintains accurate vehicle’s cost of repair estimate and explains claims/repair process
• Negotiates advanced fees for tow, tear down, and storage on all vehicles that are determined to a financial total loss at a repair facility or tow yard
• Provide extraordinary customer service to all parties involved in the claims process
• Other duties as assigned by management or as needed.
• Performs other duties as assigned.
• When not in the field, assist quality assurance team and be available for desk appraisal work as well

Benefits

• A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees