Auto Field Appraiser- Boston, MA

Sedgwick • Wilmington, MA

122d • $55,000 - $65,000

About The Position

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance. The primary purpose of this position is to handle field appraisal assignments for our corporate fleets and insurance clients with an emphasis on Auto's.

Requirements

• Bachelor's degree from an accredited college or university preferred (but not required).
• Licenses as required, as needed.
• Professional certifications as applicable to line-of-business preferred.
• Four (4) years of insurance or body shop experience required.
• Good technical knowledge of auto appraisals.
• Knowledge of client operations and labor regulations.
• Excellent oral and written communication skills.
• PC literate, including Microsoft Office products.
• Analytical and interpretive skills.
• Strong organizational skills.
• Excellent interpersonal skills.
• Excellent negotiation skills.
• Good judgment and discretion skills.
• Ability to manage multiple projects and set priorities.
• Ability to work in a team environment.
• Ability to meet or exceed Performance Competencies.
• CCC One experience.

Responsibilities

• Set appointments same day, inspect within 24 hours and write estimate car side.
• Write 6 to 10 estimates per day depending on location.
• Ensure proper vehicle tear down.
• Determine repair time allotments and required labor operations.
• Make accurate repair/replace decisions.
• Assess and apply pre-existing damage, complete accurate total loss evaluations.
• Negotiate agreed price with shop decision maker and set time bound expected completion date per Client Guidelines.
• Review and assess the validity of all supplement requests.
• Proactively provide customers with information regarding their vehicle’s cost of repair estimate and explain claims/repair process.
• Maintain accurate vehicle’s cost of repair estimate and explain claims/repair process.
• Negotiate advanced fees for tow, tear down, and storage on all vehicles that are determined to a financial total loss at a repair facility or tow yard.
• Provide extraordinary customer service to all parties involved in the claims process.
• Perform other duties as assigned by management or as needed.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401k and matching
• PTO
• Disability insurance
• Life insurance
• Employee assistance program
• Flexible spending or health savings account
• Other additional voluntary benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees