Auto Dealership Service Advisor

Stanleys Auto Repair•Mcgregor, TX

53d

About The Position

Stanley Ford McGregor is an Seeking Experienced Auto Dealership Service Advisor - Come With Us! Text "Service25" to 254-246-7826 to Apply Now! Join our Community of Opportunity! We're looking for an experienced Automotive Service Advisor to be the key point of contact between our customers and our service department. If you're passionate about customer service and have a proven track record in the automotive industry, we want to hear from you! Service Advisor Job Summary: As a Service Advisor, you will: Greet customers and assess their vehicle issues. Explain necessary repairs and associated costs clearly and concisely. Schedule service appointments efficiently. Prepare accurate service estimates. Ensure timely and quality service delivery. Create exceptional customer experiences that exceed Manufacturer standards for Customer Satisfaction Index (CSI).

Requirements

Prior Service Advisor or Selling Experience required.
High School Diploma or equivalent.
Valid drivers license with a safe driving record.
Excellent communication and interpersonal skills.
Proficiency with computers and various software programs.
A genuine passion for customer service.
Ability to pass a background check and drug screen.

Nice To Haves

Ford Certifications Preferred

Responsibilities

Greet customers and assess their vehicle issues.
Explain necessary repairs and associated costs clearly and concisely.
Schedule service appointments efficiently.
Prepare accurate service estimates.
Ensure timely and quality service delivery.
Create exceptional customer experiences that exceed Manufacturer standards for Customer Satisfaction Index (CSI).
Maintain a professional appearance and a clean, organized work area.
Demonstrate high integrity and a strong commitment to teamwork.
Be reliable and punctual.