Auto Damage Adjuster - Hybrid

AllstateAustin, TX
3dHybrid

About The Position

As a Hybrid Auto Damage Adjuster, you'll take the lead in writing estimates and guiding customers through the repair or total loss process, using a mix of in-person visits, virtual inspections, and written communication. No two days are the same—whether you're evaluating damage virtually, on-site or collaborating with body shops and service providers, you'll enjoy a fast-paced, hands-on role that keeps you engaged and on your toes. If you're looking for a career that blends technical know-how, customer service, and the freedom of field work, this is your chance to thrive in a role where your expertise truly matters. You'll take the lead in writing estimates and guiding customers through the repair or total loss process , using a mix of in-person visits, virtual inspections, and written communication.

Requirements

  • Valid driver's license and willingness to travel as part of the job requirements
  • As a condition of employment, you may be expected to obtain an adjuster’s license
  • All required licenses will need to be obtained within 60 days of hire
  • You must maintain all licensing required for your role. This includes any continuing education and/or other state-affiliated requirements for licensing renewal
  • The candidate(s) offered this position will be required to submit to a background investigation.

Nice To Haves

  • 18+ months’ experience in auto collision estimating using CCC One
  • Proficient written and verbal communication skills to effectively interact with customers
  • Strong attention to detail and ability to write precise and comprehensive estimates
  • Comfortable with utilizing technology and various platforms for claims processing
  • Excellent time management and organizational skills to manage multiple assignments effectively

Responsibilities

  • Writing estimates
  • Guiding customers through the repair or total loss process
  • Evaluating damage virtually and on-site
  • Collaborating with body shops and service providers

Benefits

  • Competitive salary based on experience and qualifications
  • Medical, dental, and vision coverage
  • Allstate pension plan and 401(k) savings plan
  • Ayco financial coaching
  • Spring Health mental and emotional wellbeing resources
  • Paid parental leave
  • Adoption reimbursement
  • Paid time off
  • Tuition reimbursement
  • Wellness incentives
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