Auto Claims Representative
About The Position
CURE Auto Insurance is a leading direct writer of auto insurance in New Jersey, Pennsylvania, and Michigan. CURE offers a great working environment, competitive salary, and comprehensive benefits package which includes health and dental coverage, life and disability insurance, 401k with generous company match, and much more! CURE’s Auto Claims Representative Program is designed to develop the fundamental skills required for a successful claim professional. As an Auto Claims Representative, you will ensure CURE’s customers receive a high level of customer service and professionalism. The program includes a combination of activities aimed at giving the representative a full understanding of the claims department and how the department interacts with other areas of the organization. Representatives will focus on developing the skills necessary for success by assisting other claims professionals with day-to-day job assignments, doing analytical work, or dealing directly with the customers, claimants, or legal and medical professionals to help gather the critical information necessary for the resolution of a claim. Representatives may also work on specific projects with defined tasks that are critical to the claim department’s success.
Requirements
- Strong written and oral communication skills.
- Comfortable working at a fast pace with deadlines.
- No insurance experience is necessary.
- Strong organizational skills and the ability to handle a fast-paced work environment.
Nice To Haves
- Knowledge of automobile components, systems, repair procedures, and related options is a plus.
Responsibilities
- Document all the facts surrounding the loss to ensure faster cycle times.
- Review our methods of inspection with the customers and let them choose the one that works best.
- Promote the benefits of the CURE Direct Repair Program.
- Review the coverages under the policy and determine what coverages are applicable to each claim.
- Differentiate between repairable and totaled vehicles based on damages.
- Identify, document, and communicate any potential red flags to the file handlers and the team leads.
- Adhere to cycle times established by the business while maintaining quality standards.
- Continually attend training modules to grow within the position.
- Maintain a high level of customer service and professionalism.
- Performs other related duties as assigned.
- As a representative, you will be the first person our customers speak with when a new claim is filed.
Benefits
- Comprehensive health benefits including medical, dental and vision coverage
- Generous paid time off (PTO days, sick days, and holidays)
- Flexible spending options with FSA & HSA plans
- Life and AD&D insurance
- 401(k) with company match
- Voluntary benefits such as legal services, pet insurance, and identity & fraud protection
- 24/7 Employee Assistance Program (EAP) for employees and their families
- Health & wellness perks including gym discounts, wellness reimbursements, and reward programs
- Fun, engaging in-office events that support our culture
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
