Auto Claims Manager

Zurich Insurance•Papillion, NE

18d•Hybrid

About The Position

Zurich is currently looking for an Auto Claims Team Manager to work out of any of our larger Claims Offices in the United States. If you are ready for a career move, consider working for a well-respected company with a global footprint that offers terrific benefits, flexible work options, work/life balance, and a great culture. We are looking for a dynamic leader who will lead and direct a team of technical Claims Professionals in low to high-exposure claims in commercial property/casualty lines of business. Coordinates the work activities of the team, and has responsibility for performance, development, and coaching of staff to maximize contributions and drive employee development and operational improvements. At Zurich North America Claims we acknowledge that work-life balance and flexibility are a priority when it comes to choosing your next career move. Designed with our employees' needs in mind, the ZNA Claims hybrid work model emphasizes flexibility, allowing claims employees to conduct individual work in their preferred location while facilitating in-person connections and collaborative activities when meaningful and valuable. While the model provides a high level of flexibility and autonomy, occasional circumstances requiring in-office attendance should be expected. The candidate selected for this opportunity should be able to report on a hybrid work schedule to one of the following North American Claims offices: Schaumburg, IL; Atlanta, GA; Addison, TX; Omaha, NE.

Requirements

Juris Doctor and 5 or more years of experience in the Claims area
Bachelors Degree and 6 or more years of experience in the Claims area
High School Diploma or Equivalent and 8 or more years of experience in the Claims
Customer service experience
Experience with Microsoft Office
Experience collaborating across work groups
Knowledge of the insurance industry, claims, and the insurance legal and regulatory environment
Travel 0-20%

Nice To Haves

Expertise in the Commercial Auto line of business
Expertise in handling Rental Liability policies
Experience with leading leaders
Proven experience in analyzing coverage, liability, and damages for commercial casualty claim
Experience in oversight in handling and managing bodily injury claims
Experience with change management tools/methodologies
People management experience
Ability to inspire and influence
Knowledge and skill in claims handling
Negotiation experience
Experience in line of business
Excellent communication skills
Analytical skills

Responsibilities

Lead and direct a team of technical Claims Professionals in low to high-exposure claims in commercial property/casualty lines of business.
Coordinates the work activities of the team
Responsibility for performance, development, and coaching of staff to maximize contributions and drive employee development and operational improvements.