Auto Claims Desk Adjuster Hybrid

Liberty Mutual Insurance • Hayden, ID

106d

About The Position

Launch Your Auto Claims Career with a Fortune 100 Company! No Claims Experience Needed, Paid Training & Licensing Included! Location: Liberty Lake, WA (Must reside within 50 miles of our office) Hybrid Role: Minimum 2 Days Per Month in Office In-Person Interviews and 6 Weeks In-Person Training Career Opportunity: Do you thrive in a high-volume, fast-paced environment? Do you enjoy the challenge of a role where no two days are alike? We are looking for positive, high-energy, passionate customer service professionals. Qualities like these cannot be taught, but they can be sharpened, strengthened and appropriately compensated when you join Liberty Mutual Insurance as an Auto Claims Representative. As a licensed claims adjuster, you will be fulfilling the promise we made to our customers when they purchased their policy by working with those who have been in an auto accident and need our help. In this role, you will guide our insureds and claimants through the auto claims process from start to finish. There are many moving pieces you will manage. You need to have strong organizational skills and be a time management expert, love problem solving and helping others. Your job is speaking to and engaging customers who have just been in an accident and need your help, this is where the passion for service comes into play.

Requirements

• An engaging, outgoing personality and passion for helping customers.
• Ability to think critically and seek answers in a virtual environment.
• Excellent oral, written, decision-making, and organizational skills.
• Strong typing and multi-tasking capabilities in a structured paperless work environment.
• General understanding of overall claim operations and key stakeholders.
• College degree preferred, and/or 1-3 years of related customer service experience or applicable insurance knowledge.

Responsibilities

• Guide insureds and claimants through the auto claims process from start to finish.
• Engage with customers who have been in an accident and provide assistance.
• Utilize strong organizational skills and time management to handle multiple tasks.
• Represent the Liberty brand and deliver on the company's promise to customers.

Benefits

• Comprehensive benefits and continuous learning opportunities.
• Environment fostering long and meaningful careers.
• Opportunity for commission and/or bonus earnings.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees