Auto Claims Customer Service - Spanish Bilingual

Geico • Marana, AZ

413d • $41,993 - $43,347

About The Position

The Bilingual Claims Service Specialist at GEICO's Tucson, AZ office is responsible for assisting Spanish-speaking policyholders during the claims process, particularly in the aftermath of accidents. This role involves collecting facts about incidents, investigating claims, and gathering statements from involved parties. The position offers significant growth opportunities within a supportive and diverse work environment, emphasizing continuous learning and professional advancement.

Requirements

• Excellent verbal and written communication skills in English and Spanish.
• Solid computer and multi-tasking skills.
• Ability to work comfortably in a fast-paced, high-volume call center environment.
• Minimum of high school diploma or equivalent.

Responsibilities

• Assist Spanish-speaking policyholders during the claims process.
• Collect facts about accidents and investigate claim details.
• Gather statements from involved parties to support claims.
• Provide patience, support, and attention to detail to policyholders.
• Engage in continuous learning about the insurance industry and company policies.

Benefits

• Premier Medical, Dental and Vision Insurance with no waiting period
• Paid Vacation, Sick and Parental Leave
• 401(k) Plan
• Tuition Reimbursement
• Paid Training and Licensures

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Insurance Carriers and Related Activities
• Education Level: High school or GED