Auto Claims Adjuster

Frankenmuth Insurance Company

85d

About The Position

This position can be remote, hybrid, or in office. Occasional/infrequent travel to the office is mandatory for training. Under moderate supervision and following standard procedures with some independent judgment, the role involves investigating, evaluating, and resolving/disposing of auto property damage claims to determine the extent of company liability. This may include determining and evaluating coverage, compensability, liability, and damage in accordance with policy provisions by performing various duties.

Requirements

• Two to four years related experience and/or training
• Associate's degree (A.A.) from a two-year college/technical school, or equivalent combination of education and related experience/training
• Ability to work legally in the United States; no visa sponsorship/support available.

Responsibilities

• Follows corporate policies, procedures, and fair claims handling practices
• Investigates claims to determine validity and extent of liability
• Obtains information necessary to properly investigate and evaluate each case by corresponding with agents, insureds, claimants, witnesses and others
• Reviews and evaluates documentation, including applications, reports, and statements
• Monitors appropriate claim outcomes through self-audit process
• Delivers superior customer service to policyholders and agents, ensuring appropriate and timely resolution of claims service issues
• Ensures legal, regulatory and fair claims handling compliance
• Sets or recommends reserves based on results of claim investigation
• Manages, evaluates and concludes claims within defined authority
• Prepares and maintains claim reports
• Conducts in-depth interviews and/or scene inspections
• Attends settlement conferences and/or trials
• May serve as a member of project teams, contributing to the achievement of project objectives
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 501-1,000 employees