Auto Claims Adjuster - Auto Property Damage

Liberty Mutual-posted about 1 year ago
Full-time • Entry Level
Onsite • Liberty Lake, WA
5,001-10,000 employees
Insurance Carriers and Related Activities
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The Auto Claims Representative position at Liberty Mutual is designed for customer service professionals who thrive in a fast-paced environment. This role involves guiding insureds and claimants through the auto claims process, ensuring they receive the support they need after an accident. The position requires strong organizational skills, problem-solving abilities, and a passion for helping others. It offers a steppingstone into a claims career with opportunities for growth and development within the company.

  • Guide insureds and claimants through the auto claims process from start to finish.
  • Engage with customers who have been in an accident and provide them with necessary support.
  • Manage multiple moving pieces in the claims process effectively.
  • Demonstrate strong organizational skills and time management expertise.
  • Represent the Liberty brand and deliver on the company's promise to customers.
  • Licensed claims adjuster certification (or willingness to obtain).
  • Engaging and outgoing personality with a passion for helping customers.
  • Critical thinking skills and ability to seek answers in a virtual environment.
  • Excellent oral and written communication skills.
  • Strong decision-making and organizational skills.
  • Proficient typing and multi-tasking capabilities in a structured paperless work environment.
  • General understanding of overall claim operations and key stakeholders.
  • College degree preferred, or 1-3 years of related customer service experience or applicable insurance knowledge.
  • Prior claims or insurance experience.
  • Experience in a high-volume customer service environment.
  • Paid training and licensing support.
  • Opportunities for career growth and development.
  • Comprehensive health insurance coverage.
  • 401k retirement savings plan with matching contributions.
  • Paid time off and holidays.
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