Auto Claims Adjuster - Auto Property Damage

Liberty Mutual • Chandler, AZ

389d • $40,500 - $74,200 • Onsite

About The Position

The Auto Claims Adjuster position at Liberty Mutual Insurance involves guiding customers through the auto claims process after an accident. This role requires strong organizational skills, problem-solving abilities, and a customer-centric approach to ensure that clients receive the support they need during a challenging time. The position offers opportunities for career growth and development within the claims field, with a hybrid work model after initial training.

Requirements

• Excellent oral and written communication skills.
• Strong decision-making and organizational skills.
• Ability to think critically and seek answers in a virtual environment.
• Proficient typing and multi-tasking capabilities in a structured paperless work environment.
• General understanding of overall claim operations and key stakeholders.
• College degree preferred, or 1-3 years of related customer service experience or applicable insurance knowledge.

Nice To Haves

• Prior claims or insurance experience is a plus.
• Experience in customer service roles.

Responsibilities

• Guide insureds and claimants through the auto claims process from start to finish.
• Manage multiple moving pieces in a high-volume, fast-paced environment.
• Provide empathetic customer service to individuals who have been in an accident.
• Utilize strong organizational and time management skills to handle claims efficiently.
• Engage with customers to assure them of support and guidance throughout the claims process.

Benefits

• Paid training and licensing opportunities.
• Comprehensive health insurance coverage.
• 401(k) retirement savings plan with company matching.
• Paid time off and holidays.
• Employee discounts and wellness programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Insurance Carriers and Related Activities
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees