Auto Care Center Service Writer

Walmart • Smithville, TN

417d • $29,120 - $41,600

About The Position

The Auto Care Center Service Writer at Walmart is responsible for addressing the needs of customers who rely on the Auto Care Center for vehicle maintenance while they shop. This role offers opportunities for advanced training, business development, and the application of technology in a customer-focused environment.

Requirements

• Strong customer service skills.
• Ability to communicate effectively with customers and team members.
• Basic knowledge of automotive services and products.
• Experience in a retail or service environment is preferred.

Nice To Haves

• Previous experience as a service writer or in a similar role.
• Familiarity with automotive technology and repair processes.

Responsibilities

• Assist customers with their vehicle service needs.
• Provide information about services and products offered at the Auto Care Center.
• Manage customer interactions and ensure satisfaction during their visit.
• Coordinate with technicians to ensure timely service delivery.
• Handle customer inquiries and resolve issues effectively.

Benefits

• Medical, vision, and dental coverage.
• 401(k) retirement plan.
• Company-paid life insurance.
• Paid time off including parental leave, family care leave, and bereavement.
• Short-term and long-term disability benefits.
• Company discounts.
• Adoption and surrogacy expense reimbursement.
• Military Leave Pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: General Merchandise Retailers
• Education Level: Bachelor's degree