Auto Body Estimator/Collision Repair Estimator

Gilleland Chevrolet Cadillac, Inc.•Saint Cloud, MN

About The Position

We are a full-service collision repair facility committed to high-quality repairs, honest communication, and taking care of our customers from start to finish. We work with all major insurance companies and take pride in doing the job right — no shortcuts. We’re looking for an experienced, motivated Auto Body Estimator to join our team and be the front-line connection between customers, insurance partners, and our production team.

Requirements

Prior experience as an auto body or collision repair estimator (preferred)
Strong knowledge of collision repair processes and materials
Experience with estimating software (CCC, Mitchell, Audatex)
Excellent communication and customer service skills
Detail-oriented with strong organizational skills
Ability to multitask in a fast-paced shop environment
Valid driver’s license

Responsibilities

Write accurate and thorough repair estimates using industry-standard estimating software (CCC, Mitchell, Audatex, etc.)
Perform vehicle damage inspections and determine repair plans
Communicate clearly with customers throughout the repair process
Work directly with insurance adjusters to negotiate and finalize estimates
Identify hidden damage and write supplements as needed
Coordinate with technicians and management to ensure repairs are completed properly and on time
Maintain organized repair files and documentation
Ensure repairs meet safety, OEM, and quality standards
Deliver excellent customer service from intake to delivery