Toyota Motors-posted about 1 year ago
$35,360 - $35,360/Yr
Full-time
Kennesaw, GA
Transportation Equipment Manufacturing

The BDC Service Representative position at Cobb County Toyota is a full-time, on-site role focused on providing exceptional customer service through effective communication and appointment scheduling. The role involves answering service calls, scheduling appointments, and following up with customers to ensure their needs are met. The dealership values employee success and offers extensive training to help new hires excel in their roles.

  • Answer all incoming service calls
  • Schedule service appointments
  • Call customers for follow-ups, appointment reminders, and missed appointments
  • Interact with customers and all dealership departments
  • Perform filing tasks
  • Gather data for outgoing calls
  • Exceptional communication skills
  • Willingness to obtain product knowledge
  • Positive attitude and great organizational skills
  • Ability to multi-task and follow direction
  • Open to change and work effectively under pressure
  • Ability to positively defuse negative situations with customers
  • Professional personal appearance
  • Must be authorized to work in the U.S. without sponsorship
  • Must pass pre-employment testing including background checks, MVR, and drug screening
  • 401(k)
  • Dental insurance
  • Health insurance
  • Opportunities for advancement
  • Paid holidays
  • Vision insurance
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