Auto Adjuster Trainee
About The Position
National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers. Job Description The Claims Inside Auto Trainee is responsible for investigating and confirming the facts of loss for automobile accidents. This role determines coverage, liability, damages and otherwise adjusts and negotiates claims within authority. This is an exciting opportunity to leverage your customer service or people skills! The Material Damage Team is looking for candidates that will deliver clarity, fairness, and confidence—one claim at a time. We do not currently hire externals in WA, CA, CO, NY, AK, or HI.
Requirements
- 0-2 years experience (Preferred)
Responsibilities
- Handles basic investigation regarding most aspects of auto claims (coverage, liability and damages)
- Identifies customer needs and works to meet those needs using appropriate customer service skills
- Applies a basic understanding of systems and technology used within the company
- Partners to determine subrogation or fraud potential and how to handle
- Exhibits basic understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
- Begins recognizing and identifying body parts of a vehicle and other potential property damage
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
