Authorizations Associate I

Consumer Direct Care Network•Missoula, MT

9d•$20 - $20•Hybrid

About The Position

At CDCN, we strive to create a workplace where everyone is supported and motivated to be their best; we collaborate on shared goals and celebrate our accomplishments. WE WELCOME YOU INTO A GROWING COMPANY Consumer Direct Care Network is all about caring for people. Care is at our core, and we strive to live up to it every day. We provide services in 14 states across the USA, and our programs grow every year. We specialize in home and community-based services that support individuals with disabilities and older adults so they can remain in their homes and communities. JOB SUMMARY Authorizations associates are responsible for entering all client demographic packets and service authorizations to enable successful time entry and billing processes. They review the packets and authorizations for accuracy, identify any problems, and then troubleshoot any issues with our local offices. Additionally, they prepare basic reports that flag errors which would impact shift entry, payroll, and billing processes and work to resolve discrepancies in a timely manner.

Requirements

Be able to successfully pass a background screening

Nice To Haves

Microsoft Office experience preferred
High School Diploma preferred
Prior office experience preferred

Responsibilities

Process specifically assigned client packets, authorizations, and eligibility checks timely and accurately
Prepare and work reports to meet all deadlines for shift entry, payroll, and billing
Effectively communicate verbally and in writing
Comply with applicable legal requirements, standards, policies, and procedures
Demonstrate dependability
Engage in and facilitate positive and cohesive team environments
Demonstrate effective problem solving and decision-making skills
Exhibit computer efficiency
Maintain necessary skills and knowledge to coordinate workflow
Participate in professional development and training activities
Prioritize and multitask effectively
Provide excellent customer service to internal and external clients
Develop a working knowledge of additional entities to assist other service lines as need
Other duties as assigned

Benefits

A rewarding career helping others
Fun and engaging work environment built on team unity
Job satisfaction knowing you make a difference in the work you do and lives we serve
Professional training to help advance your skills for career development
Medical, Dental, and Vision Insurance
Vacation accrued at 3.07 hours per pay period to use when accrued
Two Paid Floating Holidays
Nine Paid Federal Holidays
Paid Safe Sick Time accrued at 1 hour per 30 worked to use when accrued
Instant Earnings Option
401(k) Retirement plan & discretionary company match
Company-Paid Life Insurance
Supplemental Life, Accident, Critical Illness, and Hospital benefits
Short and Long-Term Disability
Paid Parental Leave
Flexible Spending Account
Employee Assistance Program
Pet Insurance