Authorization Specialist / PSR (Kingman Clinic)

Flagstaff Center of Bone and JKingman, AZ
2dOnsite

About The Position

The ideal candidate for our Authorizations Specialist and Patient Services Representative will have a strong background in medical terminology, insurance verification, customer service, and office administration.

Requirements

  • Exceptional customer service skills
  • Must believe in a patient-centered approach
  • Outstanding teamwork attitude
  • Excellent interpersonal and communication skills
  • Work at an efficient and fast pace
  • Must be self-motivated
  • Must have excellent time management skills
  • Must be a resident of Kingman before starting position.

Nice To Haves

  • Healthcare administration skills preferred
  • Insurance verification experience preferred
  • Front-office receptionist experience preferred

Responsibilities

  • Heavy phone use, answering a multi-line phone
  • Insurance authorization for medication and procedures
  • Check insurance eligibility
  • Schedule patient appointments for multi-provider practice
  • Assist with and/or relay patient requests/questions to medical assistants or other clinical staff
  • Provide services in the Front Office, including check-in and check-out
  • Monitor provider schedules to ensure scheduling accuracy
  • Perform various administrative duties such as processing medical records and test results
  • Other projects/duties as directed
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