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The Insurance Authorization Specialist (IAS) at Bon Secours plays a crucial role in the daily operations of the Physician Office, specifically at Tuckahoe Orthopaedics & Physical Therapy in Mechanicsville, VA. This position involves scheduling patients, managing referrals, and ensuring the highest level of customer service and professionalism. The IAS works closely with the Office Coordinator, Clinical Coordinator, and Physicians to support financial and program objectives while maintaining patient confidentiality and compliance with HIPAA guidelines.