Authorization Department Manager

Gastromed, LLC•Coral Gables, FL

27d

About The Position

At GastroMed, we are committed to delivering exceptional patient care through collaboration, innovation, and operational excellence. We are seeking a dynamic Authorization Department Manager to lead our referrals and prior authorization operations across multiple locations. In this role, you will play a critical part in ensuring patients receive timely care while supporting revenue integrity and operational efficiency across our growing organization. The Authorization Department Manager is responsible for leading the daily operations of the referral and prior authorization team. This role ensures that all procedures are properly authorized, scheduled efficiently, and aligned with payer requirements to minimize denials and delays in care. You will collaborate closely with Practice Managers, Revenue Cycle, and Surgical Center leadership to drive performance, improve workflows, and deliver an excellent patient experience.

Requirements

Associate degree required; Bachelor’s degree preferred
3–5 years of experience in healthcare referrals, authorizations, or patient access
Minimum 2 years of leadership or supervisory experience
Strong knowledge of insurance verification, prior authorizations, and payer guidelines
Bilingual English/Spanish required
Proficiency with EMR systems and Microsoft Office (Excel, Word, Outlook)

Nice To Haves

Bachelor’s degree preferred

Responsibilities

Lead, coach, and develop a high-performing referrals and authorization team
Foster a collaborative, accountable, and service-oriented culture
Conduct training, performance evaluations, and ongoing staff development
Support employee engagement and retention initiatives
Oversee all referral and prior authorization processes across multiple locations
Ensure timely approvals to avoid delays in patient care and claim denials
Monitor authorization turnaround times and department performance metrics
Ensure accurate insurance eligibility and benefits verification
Optimize workflows to improve efficiency, productivity, and turnaround times
Align staffing levels with procedure volumes and operational needs
Monitor scheduling accuracy and support timely patient rescheduling
Identify and implement process improvements
Partner with Revenue Cycle leadership to reduce authorization-related denials
Support initiatives that improve reimbursement and revenue integrity
Coordinate with surgical centers to resolve scheduling and authorization issues
Ensure timely response to patient inquiries, calls, and department communications
Maintain strong relationships with physicians, practice managers, and leadership
Promote a patient-centered approach to care coordination