Authorization Coordinator

IMS Care Center • Avondale, AZ

1d

About The Position

Headquartered in Phoenix, IMS Care Center is a team of 500 employees and a physician-led organization united through its providers’ commitment to high-quality innovative health care. Each day is a new day for ground-breaking ideas and unparalleled opportunity. Ours is a culture focused on what we can accomplish today, and where it can lead us tomorrow. IMS Care Center is currently searching for a professional, compassionate and knowledgeable individual to fill the position of Authorization Coordinator in our Cardiology Clinic in Avondale. The Authorization Coordinator will be responsible for a variety of administrative tasks, including verifying eligibility, submitting authorization requests for procedures/testing, check-in and check-out, answering phones, scheduling, and incoming and outgoing referral management. Instill the IMS mission, vision, and values in the work performed. Submits authorization requests to insurance for ancillary services performed in the clinic Manages ancillary schedules to ensure all tests/procedures are approved to be performed before the patient arrives for testing Coordinates and manages physician clinic/procedure schedules with the RFA/Procedure schedulers Welcomes patients as they contact the office either personally or by telephone, and explains the services available, payment categories, and billing procedures Verifies demographics, referral, and insurance info of new patients and established patients Prep a few days before verifying insurance/outstanding liabilities/medical documentation/informing patients of copays and deductibles Re-schedules appointments/tests/procedures if needed due to insurance Reviews and verifies patient coverage of insurance or other agencies and computes the charges to be paid by the patient And other referral and verification duties as needed for the smooth workflow and good patient care Well knowledge in insurance(s) and authorization processes Able to verify eligibility via insurance portals or by calling insurance If insurance is termed or invalid, the candidate will call the patient(s) to get updated information Requirements: Education/Experience High School Diploma or GED At least 1 year of customer service skills and experience Previous experience with Athena system is a plus Ability to plan, coordinate, and organize front office tasks and workflow Excellent communication skills, ability to take initiative, and work well with an established team Excellent organizational skills Attention to detail computer skills using Microsoft software, scheduling software, and email applications The ability to work in a constant state of alertness and in a safe manner Knowledge in Insurance portals Joining IMS is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. Our hope is that each day you’ll uncover a new reason to love what you do. If this sounds like the workplace for you, apply now! You can look forward to a generous compensation package including medical, dental, vision, short-term and long-term disability, life insurance, paid time off and a very lucrative 401K plan. IMS is a tobacco-free work environment IMS is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, disability status, sexual orientation, gender identity, age, protected veteran status or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

• High School Diploma or GED
• At least 1 year of customer service skills and experience
• Ability to plan, coordinate, and organize front office tasks and workflow
• Excellent communication skills, ability to take initiative, and work well with an established team
• Excellent organizational skills
• Attention to detail computer skills using Microsoft software, scheduling software, and email applications
• The ability to work in a constant state of alertness and in a safe manner
• Knowledge in Insurance portals

Nice To Haves

• Previous experience with Athena system is a plus

Responsibilities

• Submits authorization requests to insurance for ancillary services performed in the clinic
• Manages ancillary schedules to ensure all tests/procedures are approved to be performed before the patient arrives for testing
• Coordinates and manages physician clinic/procedure schedules with the RFA/Procedure schedulers
• Welcomes patients as they contact the office either personally or by telephone, and explains the services available, payment categories, and billing procedures
• Verifies demographics, referral, and insurance info of new patients and established patients
• Prep a few days before verifying insurance/outstanding liabilities/medical documentation/informing patients of copays and deductibles
• Re-schedules appointments/tests/procedures if needed due to insurance
• Reviews and verifies patient coverage of insurance or other agencies and computes the charges to be paid by the patient
• And other referral and verification duties as needed for the smooth workflow and good patient care
• Well knowledge in insurance(s) and authorization processes
• Able to verify eligibility via insurance portals or by calling insurance
• If insurance is termed or invalid, the candidate will call the patient(s) to get updated information

Benefits

• medical
• dental
• vision
• short-term and long-term disability
• life insurance
• paid time off
• a very lucrative 401K plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED