Authorization Coordinator/Surgery Scheduler - DHI Admin - FT Days

University of California, Irvine • Orange, CA

1d

About The Position

Position Summary:
Incumbent obtains demographic and financial information, verifies insurance and third party coverage and enters/updates all data in both FileMaker and Quest scheduling/registration systems. Responsible for collecting co-payments and balancing cash drawer daily. Schedules patients according to department policies and procedures. Obtains all clinical information including but not limited to nursing flow sheets, pharmacy/supply sheets and EndoWorks post procedure reports as needed to perform charge entry on a daily basis. Functions as the liaison for customer service to the Interventional GI Lab patients. Interfaces with the Revenue Audit department, Administration and clinical staff to assure financial security for all attended outpatient appointments. Reconciles all outstanding accounts and secures missing information for revenue capture. Answers phones and provides information, maintains records and prepares reports as needed. Updates patient files as necessary.

Requirements

• Previous experience with computer registration and registration scheduling system
• Must possess the skill, knowledge and ability essential to the successful performance of assigned duties
• Must demonstrate general understanding of medical terminology
• Must demonstrate customer service skills appropriate to the job
• Must be able to travel to off site physician practices
• Minimum one (1) year recent experience (within past two (2) years) registering patients in a hospital or clinic, working as a Medical Assistant, or working in medical billing
• General knowledge of ICD9 and CPT codes
• Excellent written and verbal communication skills in English
• Demonstrated experience using MS Office
• Ability to work weekends, holidays, and evenings
• Ability to maintain a work pace appropriate to the workload
• Ability to interpret and understand various medical insurance plans and make accurate determinations regarding coverage
• Ability to establish and maintain effective working relationships across the Health System

Nice To Haves

• Knowledge of University and medical center organizations, policies, procedures and forms
• Familiarity of Joint Commission standards
• Experience with Epic
• Demonstrated experience with authorization process and surgical scheduling
• Bilingual in English and Spanish

Responsibilities

• Obtains demographic and financial information
• Verifies insurance and third party coverage
• Enters/updates all data in both FileMaker and Quest scheduling/registration systems
• Collects co-payments and balancing cash drawer daily
• Schedules patients according to department policies and procedures
• Obtains all clinical information including but not limited to nursing flow sheets, pharmacy/supply sheets and EndoWorks post procedure reports as needed to perform charge entry on a daily basis
• Functions as the liaison for customer service to the Interventional GI Lab patients
• Interfaces with the Revenue Audit department, Administration and clinical staff to assure financial security for all attended outpatient appointments
• Reconciles all outstanding accounts and secures missing information for revenue capture
• Answers phones and provides information, maintains records and prepares reports as needed
• Updates patient files as necessary

Benefits

• medical insurance
• sick and vacation time
• retirement savings plans
• access to a number of discounts and perks

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees