Authentication Specialist I

GOAT Group•Los Angeles, CA

3d•$22 - $22

About The Position

The Operations team manages our worldwide distribution network and is responsible for authenticating products, fulfilling orders and ensuring on-time delivery to buyers. Through our technological innovation and logistical efficiency, you will join a team that prides itself on being the most trusted marketplace in the industry while shipping and processing tens of millions of products for our global buyers and sellers. In this role, you will: Support daily fulfillment and operational processes as needed Receive and arrange inbound inventory according to brand, category, model, etc. Fully adhere to the product verification process of core product, including spotting manufacturer defects, factory product reset, assessing wear, inspecting product SKU and size. Able to adjust and learn quickly to authenticate new or recently dropped SKU's Enter all relevant data accurately into GOAT Group Admin, including SKU, size, condition, and original packaging Use training notes to verify the authenticity of product beyond the core products, focusing on increasing efficiency and effectiveness Follow training roadmaps and keep detailed training notes, research trends, new products and upcoming brands Actively communicate in Slack and other communications channels, (e.g. raise issues like fake footwear) and acknowledge communication from others Work in a dynamic warehouse environment with heavy equipment Remain flexible to perform other duties as required and assigned

Requirements

Passion for sneakers and fashion, technology and helping others succeed
Knowledge of products, including originals and re-releases in the past 2-5 years, and the resale industry
Ability to recognize current trends within the sneaker and fashion industries
Highly organized with demonstrated attention to detail
A quick learner and self-starter, capable of working independently and handling increasing levels of responsibility
Ability to lift and move boxes (up to 35 pounds)
Fully proficient in reading and communicating in English
Willingness and ability to work extended hours as needed, including weekends and holidays, during peak times to meet business needs

Responsibilities

Support daily fulfillment and operational processes as needed
Receive and arrange inbound inventory according to brand, category, model, etc.
Fully adhere to the product verification process of core product, including spotting manufacturer defects, factory product reset, assessing wear, inspecting product SKU and size. Able to adjust and learn quickly to authenticate new or recently dropped SKU's
Enter all relevant data accurately into GOAT Group Admin, including SKU, size, condition, and original packaging
Use training notes to verify the authenticity of product beyond the core products, focusing on increasing efficiency and effectiveness
Follow training roadmaps and keep detailed training notes, research trends, new products and upcoming brands
Actively communicate in Slack and other communications channels, (e.g. raise issues like fake footwear) and acknowledge communication from others
Work in a dynamic warehouse environment with heavy equipment
Remain flexible to perform other duties as required and assigned