Auric Room Server - Winter Season 2024/2025

Lone Mountain Ranch • Big Sky, MT

414d

About The Position

The PM Restaurant Server at Lone Mountain Ranch is responsible for delivering an extraordinary dining experience to guests in a unique and intimate culinary setting. This role involves not just serving food and beverages, but also creating memorable moments that reflect the sophistication and care of the dining environment. The ideal candidate will engage with guests, anticipate their needs, and work collaboratively in a dynamic, fast-paced environment to ensure every detail of the dining experience is attended to with precision and warmth.

Requirements

• Minimum of five years of experience in high-end hospitality or fine dining environments, with a demonstrated ability to provide outstanding service in upscale settings.
• Exceptional communication and presentation skills, with an ability to connect with guests and colleagues alike.
• Strong communication skills, both verbal and written, with the ability to interact comfortably and professionally with guests and team members.
• Professional appearance and demeanor, with a focus on making guests feel welcome and comfortable.
• Ability to manage multiple tasks efficiently in a fast-paced environment while remaining calm and organized.
• A proactive approach to tasks, demonstrating flexibility and a commitment to delivering excellent guest experiences.
• Familiarity with basic computer systems, including reservation software, point-of-sale systems, and email.
• Problem-solving abilities with a quick-thinking approach to resolving guest concerns and operational challenges.
• A collaborative team player who supports the overall success of the service team.

Responsibilities

• Provide guests with an elevated dining experience by serving food, beverages, and accompaniments with professionalism and attention to detail.
• Engage with guests in a thoughtful and discerning manner, offering recommendations and menu insights to enhance their dining experience.
• Ensure all stations are impeccably prepared, maintained, and stocked throughout service.
• Present and serve bottled wine, offering service that reflects care and expertise.
• Collaborate with colleagues to maintain a refined and organized dining environment, including bussing and resetting tables as needed.
• Ensure that take-out orders are prepared with the same level of care and precision as in-house service.
• Prepare beverages, including barista and bar service, when necessary, with a focus on quality and presentation.
• Assist with hosting duties and answering guest inquiries, providing seamless service when needed.
• Actively engage in ongoing training and professional development to refine service skills and uphold the standards of the establishment.
• Build and maintain positive relationships with guests, colleagues, and management, always communicating with tact and professionalism.
• Uphold company policies, service protocols, and operational standards at all times.

Benefits

• Seasonal Bonus Program: $1 per hour worked per season and $1.50 per overtime hour worked.
• Access to staff cafeteria providing 3 meals a day and grab-and-go items.
• Ranch gratuity in addition to hourly rate.
• Free access to summer activities like horseback riding and yoga, and winter access to cross country ski trails.
• Complimentary transportation to and from the airport.
• Free uniforms provided by the ranch.
• Opportunity to move to Full-Time, Regular Status with additional benefits after 1 year of service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Animal Production and Aquaculture
• Education Level: No Education Listed