Auditor

Integrity • Clearwater, FL

1d

About The Position

Job Summary: We are looking for a detail-oriented team member to perform daily POS audits, ensure records are accurate, and recommend process improvements. The role includes preparing audit reports, supporting CSR reviews, providing feedback to supervisors, conducting training for staff, and coordinating workflow to meet service guarantees. Let’s talk job responsibilities: Audit files to ensure accuracy of outgoing correspondence and maintain system integrity. Verify and facilitate prompt correction of associate errors. Track and report statistical data on departmental maintenance and correspondence by associate and time period. Provide relevant statistical reports to Supervisors and Managers as requested. Read, interpret, and ensure availability of formal and informal procedures and documentation for staff. Assist in creating and maintaining departmental tools and documentation resources. Train and mentor team members, fostering a positive and professional environment for ongoing development. Support daily workflow and handle incoming calls to help meet departmental goals. Perform other duties as assigned. Your experience and skills: High school diploma or general education degree (GED) 2-4 years of related experience. Maintain a positive attitude and communicate effectively in a fast-paced environment. Demonstrate strong organizational skills with attention to detail. Prioritize tasks and multitask independently and as part of a team. Proficient in Microsoft Excel, Word, Outlook, and relevant computer programs. Skilled in navigating CRM systems to support departmental operations. About Integrity Integrity is one of the nation’s leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead. Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you’ll love, and we’ll love you back. We’re proud of the work we do and the culture we’ve built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind. Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are — in person, over the phone or online. Integrity’s employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com. Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities. Please note that all official communications from Integrity will come from @integrity.com or Workday domains. Founded in 2006, Integrity develops and distributes life and health insurance products and wealth products with carrier partners and markets these products through our vast distribution network. Our omnichannel platform helps provide life and health insurance and wealth management services to Americans to fit their unique needs. Wherever you are in life, the future can be a leap of faith.

Requirements

• High school diploma or general education degree (GED)
• 2-4 years of related experience.
• Maintain a positive attitude and communicate effectively in a fast-paced environment.
• Demonstrate strong organizational skills with attention to detail.
• Prioritize tasks and multitask independently and as part of a team.
• Proficient in Microsoft Excel, Word, Outlook, and relevant computer programs.
• Skilled in navigating CRM systems to support departmental operations.

Responsibilities

• Audit files to ensure accuracy of outgoing correspondence and maintain system integrity.
• Verify and facilitate prompt correction of associate errors.
• Track and report statistical data on departmental maintenance and correspondence by associate and time period.
• Provide relevant statistical reports to Supervisors and Managers as requested.
• Read, interpret, and ensure availability of formal and informal procedures and documentation for staff.
• Assist in creating and maintaining departmental tools and documentation resources.
• Train and mentor team members, fostering a positive and professional environment for ongoing development.
• Support daily workflow and handle incoming calls to help meet departmental goals.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED