Auditor I

Coast Professional•Geneseo, NY

1d•$62,353•Hybrid

About The Position

The Auditor I ensure the company is in compliance with contracts and rules and regulations set by local and federal government bodies. The Auditor I will perform internal audits primarily for the Information Technology and Operations Departments. The position will perform detailed evaluation and internal control and audit reviews of written policies, procedures and work instructions developed and perform routine audits of processes such as, but not limited to account accuracy, file uploads, letter coding and file reconciliations. The Auditor I will be skillful in understanding the requirements of corporate management, technology, collections and other functional areas of the business.

Requirements

High school diploma or GED required.
Experience in collections or related profession required.
Demonstrated experience working with Technology using Critical and Analytical Thinking.
Knowledge of collection practices
Familiar with IT functions
High aptitude for problem solving, analyzing data and interpreting contractual agreements
Highly organized, able to work independently, motivated to successfully meet deadlines, detail oriented with a high level of accuracy and ability to multi-task.
Excellent interpersonal, oral and written communication skills
Knowledge of Microsoft Office, specifically proficient in Excel.
Display a high level of professionalism, integrity, and maturity.
Analytical and problem-solving skills.
Strong attention to detail.
Ability to work independently or as part of a team
Good time management and organizational skills.
Exceptional oral and written communication skills.
Ability to prioritize work.
Successfully pass pre-employment (post offer) background check
As a federal contractor, this position requires U.S. citizenship and security clearance granting access to classified information.

Nice To Haves

Bachelor’s degree is desirable.
Equivalent combination of education and work experience may be substituted for educational requirement.
Experience Proficiency in Structured Query Language (SQL), with prior experience applying SQL in data analysis, reporting, or IT-related activities is preferred
Experience with student loan collections preferred.

Responsibilities

Review workflows and work instructions to develop an understanding of how processes are supposed to correctly work.
Ensure client contract requirements are being met.
Audit processes as assigned to confirm that methods are working in compliance with documented workflows and work instructions.
Identify errors within process that are not running in compliance with workflows and work instructions.
Report errors to the management team, as defined.
Initiate non-conformities within the compliance management system.
Review corrective actions for accuracy and non-conformities for remediation.
Review emails and notifications from operations concerning problems with individual accounts and determine if the error is isolated or widespread and report findings to the management team, as defined.
Initiate and review reports from client systems, Coast internal systems and other reports as necessary to identify potential deficiencies between the systems.
Provide support, when needed to other areas of the compliance department.