Audit QC and Delivery Specialist

Healthmark Group
20h$16 - $18Remote

About The Position

The Audit QC and Delivery Specialist plays a key role in supporting the accuracy, compliance, and timeliness of medical records released through our Audit department. This role is responsible for both the quality control of records and delivery tracking, ensuring data integrity, effective reporting, and customer satisfaction. The position reports directly to the Audit QC and Delivery Manager

Requirements

  • Strong attention to detail and organizational skills.
  • Proficient in Excel and computer systems.
  • Ability to type at least 40 WPM.
  • Strong grammar and punctuation knowledge.
  • High-speed internet and computer literacy required.
  • Comfortable working independently and collaboratively.
  • Able to make informed decisions according to departmental guidelines.

Nice To Haves

  • Experience in medical records or audit environments is a plus.
  • Project management familiarity is a bonus.

Responsibilities

  • Enter data into database systems and validate accuracy.
  • Identify and classify requests accurately.
  • Create and maintain delivery and quality control reports.
  • Review and resolve discrepancies in medical records or request data.
  • Obtain and verify incomplete information or documentation.
  • Record and update relevant notes throughout the request life cycle.
  • Follow up using internal feedback mechanisms to ensure timely resolution of issues.
  • Work with internal teams cross-functionally to ensure accuracy and compliance.
  • Meet productivity targets in a high-volume environment.
  • Uphold HealthMark Group's core values by following our C.R.A.F.T. principles.

Benefits

  • medical, dental, and vision insurance
  • 401k matching
  • remote opportunities
  • paid time off
  • paid volunteer day of your choice
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