Audit Operations Specialist

Amwins-posted about 1 month ago

Full-time • Entry Level

Hybrid • Scottsdale, AZ

5,001-10,000 employees

Insurance Carriers and Related Activities

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Are you ready to take the next step in your career? Join Stealth Partner Group, an Amwins Group Company, as an Operations Specialist. Based in Scottsdale, AZ, this in-office position offers the flexibility to work from home up to 2 days a week, after completing training. Why Choose Amwins? At Amwins, we value our team members and offer a range of benefits to enhance your work experience: Flexibility: Enjoy a hybrid work environment with flexible scheduling options. Comprehensive Benefits: Access a competitive benefits package from day one, including generous Paid Time Off (PTO) and paid holidays. Continual Learning: Thrive in a collaborative, education-focused work environment. Annual Bonus Program: Earn incentives through our performance-based bonus program, designed to reward you for achieving key goals and contributing to the company's success. Learn more about us at stealthpartnergroup.com and amwins.com.

Workflow Coordination: Support Account Management by coordinating internal workflows, ensuring timely and accurate completion of client deliverables.
Data Integrity Oversight: Maintain and audit internal systems to ensure data accuracy across client records, contracts, and reporting tools.
Process Optimization: Identify opportunities to streamline operational processes and implement improvements.
Document Management: Organize and maintain electronic files, including maintaining accurate records of operational procedures and ensuring compliance with internal policies and external regulations.
Premium File Management: Manage all premium files, including online and manual file set-up by the client and the plan year.
Operational Support: Act as a liaison between Account Managers and internal teams to ensure client case is built and bound correctly.
Reporting & Analytics: Maintain operational dashboards and performance metrics for client accounts.
Cross-Functional Coordination: Collaborate with Finance and Account Management to resolve operational issues. Ensuring alignment between cross-functional teams.
Issue Resolution: Triage and resolve implementation documents and system entry issues quickly and efficiently.
Escalations: Escalate complex issues to appropriate stakeholders with clear documentation.
Adaptability and Team Collaboration: Handle other projects and duties as assigned, displaying adaptability and strong collaboration skills.

Relevant Experience: At least 1 year of experience in operations, client services, or administrative support is required.
Education: A Bachelor's Degree in Business Administration, Operations Management, or a related field is strongly preferred.
Eagerness to Learn: A passion for learning our business model and understanding the products we work with is a necessity.
Organization and Attention to Detail: Excellent organization skills and attention to detail are required.
Teamwork Skills: Strong teamwork skills with the ability to collaborate cooperatively with various staff members.
Multi-tasking Ability: Ability to multi-task and actively manage/prioritize workloads in a high-volume environment.
Communication Skills: Ability to effectively communicate, both written and verbally, with internal and external parties.
Technical Proficiency: Proficient in Microsoft Office programs (Word, Excel, Outlook, etc.).

Industry Knowledge: Experience working in the insurance industry and/or at a Carrier or Third-Party Administrator is a plus.

Flexibility: Enjoy a hybrid work environment with flexible scheduling options.
Comprehensive Benefits: Access a competitive benefits package from day one, including generous Paid Time Off (PTO) and paid holidays.
Continual Learning: Thrive in a collaborative, education-focused work environment.
Annual Bonus Program: Earn incentives through our performance-based bonus program, designed to reward you for achieving key goals and contributing to the company's success.

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