Audit Director - US Personal Banking

About the position

Citi Internal Audit is a dynamic global function of over 2,500 professionals located across more than 60 countries, covering Citi's global businesses and service to clients and customers through its network in 98 countries. Through a culture of continuous improvement, Citi IA is focused on maintaining its position as a best-in-class IA function and is committed to investing in people, learning and development, innovation, and methodology programs. The Internal Audit mission is to provide independent, objective, reliable, valued and timely assurance to the Board, senior management and regulators of Citigroup and Citibank (and its subsidiaries), over the effectiveness of culture, ethical conduct, governance, risk management, and controls that mitigate current and evolving risks and to enhance the control environment. Citi operates in over 100 countries and provides consumers, corporations, governments, and institutions with a broad range of financial services and products. Citi strives to create the best outcomes for clients and customers with financial ingenuity that leads to solutions that are simple, creative, and responsive. USPB serves Citi's home market with the largest consumer wallet in the world and offers consumer branded cards, retail services and retail banking (including mortgages). This role is accountable for front-to-back audit plan execution for assigned book of work and for managing multiple teams of professionals. The overall objective of this role is to lead audit activities and provide independent assurance for a subset of a product line within the US Personal Bank, in accordance with IA standards, Citi policies, and local regulations. This role reports directly to the Chief Auditor for the US Personal Bank.

Responsibilities

• Develop the strategy and lead the execution for a portfolio of concurrent assurance activities relating to assigned book of work within the Audit Universe, within budget, and within the expected timelines
• Provide independent assurance on the design and operating effectiveness of an area in accordance with IA standards, Citi policies, and regulations.
• Responsible for providing valued and timely independent assurance on the design and operating effectiveness of a subset of a product and function.
• Provide leadership to managers in the delivery of multiple current audits to specification, and ensure the audit reports are complete, insightful, timely, error free and concise
• Attract, develop, motivate, and retain a high performing team
• Ensure timely delivery of comprehensive regulatory and internal audit issue validation, including issues arising from other external parties
• Ensure IA meets/exceeds expectations, and support and drive the IA USPB initiatives, broader IA's and management's efforts
• Improve the identification, measurement, management, reporting and controls in governance, risk and control environments
• Support and endorse the Quality Assurance (QA) function of IA, and resolve issues found by QA, improving audit processes and coverage
• Ensure the adoption of Citigroup and Citibank Audit Committee Charters and the IA Charter, and engage in internal/external negotiations
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets
• Perform control environment assessments and identify thematic issues and trends to improve controls and governance over the identification, measurement, management, and reporting of risks.
• Represent IA in relevant governance forums and provide periodic reports to senior management, regulators and other forums the results of the audit activities and assurance work.
• Develop and maintain strong working relationships across other IA teams, stakeholders and Regulators
• Engage regularly with stakeholder to understand emerging risks and help address escalations
• Pro-actively advise stakeholders in considering risks and controls.
• Participate and share relevant knowledge and insight, on an ongoing basis, within and across IA teams, to drive the consistent application of the methodology, consistency of audit opinions, higher efficiency, and improved quality of overall assurance
• Develop a broad and comprehensive understanding of multiple disciplines (Consumer Operations, Audit, Risk and Compliance) and of different Audit standards, policies and local regulations.

Requirements

• 15+ years of experience in a related role
• Specific subject matter expertise in audit and product areas related to credit management, cards products, lending, consumer compliance.
• Advanced level experience in a related role with extensive experience in business, functional and people management.
• A self-aware, self-confident individual with well developed listening skills.
• Strong leadership skills with a proven track record in managing teams, driving initiatives, and making a positive impact on the organization
• Effective negotiation skills, a proactive, risk based and 'no surprises' approach in communicating issues.
• Effective communicator, both orally and in writing, with an energetic, charismatic and approachable style.
• Strong interpersonal skills for interfacing with all levels of internal and external audit and senior management.

Nice-to-haves

• Related certifications (CPA, ACA, CFA, CIA, CISA or similar) preferred

Benefits

• medical, dental & vision coverage
• 401(k)
• life, accident, and disability insurance
• wellness programs
• paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays