Audit & Compliance Coordinator

City of New York • New York City, NY

1d

About The Position

DCAS's mission is to make City government work for all New Yorkers. From managing New York City’s most iconic courthouses and municipal buildings, to purchasing over $1 billion annually in goods and services for more than 80 City agencies what we do ensures that all agencies can deliver on their mission. Our reach touches every facet of City government and is instrumental in the successful day-to-day operations of the City of New York. Our commitment to equity, effectiveness, and sustainability guides our work providing City agencies with the critical resources and support needed to succeed, including: - Recruiting, hiring, and training City employees. - Managing 55 public buildings. - Acquiring, selling, and leasing City property. - Purchasing more than $1 billion in goods and services for City agencies. - Overseeing the greenest municipal vehicle fleet in the country. - Leading the City's efforts to reduce carbon emissions from government operations. When you work at DCAS, you're not just working for one agency, but in service to all of them. It's an opportunity to provide critical support, quality customer service, and help protect the future of New York City for generations to come. Visit our website at nyc.gov/dcas to learn more about the work we do. The Audit & Compliance Unit within the Customer Experience Center is responsible for ensuring agencies comply with Civil Service rules and properly use Civil Service lists. The unit is responsible for auditing and closing dispositions for the agencies Citywide. Overall, the Customer Experience Center is responsible for business functions including customer service, correspondence, list maintenance, and monitoring compliance in the use of Civil Service eligible lists, as outlined by the New York State Civil Service Commission. The Customer Experience Center seeks to hire one (1) Audit and Compliance Coordinator to support the Customer Experience Supervisor. With latitude to exercise independent judgment and decision-making, the selected candidate' responsibilities will include, but not be limited to, the following:

Requirements

• High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or
• Education and/or experience which is equivalent to "1" above.

Responsibilities

• Assist candidates on the Interactive Voice Response (IVR) System with list-related inquiries.
• Review and prepare responses to correspondence.
• Process Civil Service list related updates into the mainframe system; including but not limited to restorations, insertions, list number changes, correspondence, selective certification requests, DP-434 requests, and additional credits.
• Other administrative duties as assigned by the Customer Service Supervisor.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees