Description of the Position: Responsible for accurately recording audits daily totals in a timely manner, thereby ensuring smooth and efficient operations in the Revenue Accounting Department. Carries out responsibilities while relying on instructions and pre-established guidelines to perform the functions of the job. Team Member will work under immediate supervision. This position relies on limited experience, instructions, pre-established guidelines and good judgment to perform the functions of the job. Primary Duties, Responsibilities, and Tasks: All team members are obligated to support and uphold the Valley View Casino & Hotel’s Standards of Excellence, Mission and Vision Statements as outlined in the Team Member Guide to Success. Maintain positive guest relations at all times, resolving guest complaints and ensuring guest satisfaction. Greet guests in a courteous and caring manner using personalized service. Identifies and investigates abnormal findings to resolve revenue audit discrepancies. Prepares journal entries; tracks coupons used on property; sorts and records complimentary receipts. Reconciles accounts on a regular basis. Assists with the monitoring of all financial activities on property, with respect to Revenue Accounting, to ensure that all applicable laws, rules, regulations and controls of the company, the Federal and State Tax Commissions, and the Gaming Commission are enforced throughout the Revenue Accounting Department. Evaluates various situations, with respect to Revenue Audits, and determines how best to handle same. Held accountable for the accuracy and thoroughness of departmental records and reports. Maintains a working knowledge of company facilities, as well as special events on property, in order to advise guests and fellow Team Members of same, whenever possible. Other duties as assigned by management. Responsible for conducting all responsibilities in a professional and ethical manner Responsible for maintaining a consistent, regular attendance record. Adheres to performance standards, company policies and procedures, as they relate to the department.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees