Audit and Controls Advisor

Fiserv•Hagerstown, MD

4d•Onsite

About The Position

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Audit and Controls Advisor What does an Audit and Controls Advisor do at Fiserv? As an Audit and Controls Advisor for the Settlement Controls and Solutions (SCS) team at Fiserv, you will help ensure the financial integrity of critical settlement processes. You will work closely with partners across SCS, Enterprise Risk, Audit, and Finance teams to identify and remediate control gaps, improve processes, and strengthen key risk reporting. Your work will support accurate financial reporting, operational efficiency, and strong regulatory and policy compliance.

Requirements

4+ years of experience in audit, internal controls, risk management, or a closely related discipline within financial services, banking, payments, or a similar environment.
Experience in analyzing, interpreting data to identify trends and control issues using spreadsheets or similar tools.
Experience in reconciling financial records, identifying discrepancies, assessing risk impact and/or ensuring accuracy
Experience with finance, accounting principles, bank statements, transaction matching, and/or similar discipline
Bachelors degree Business, Economics, Finance, and/or related field

Nice To Haves

Proficiency with Microsoft Suite, Power BI, SQL, Archer Tool, or Tableau.
Specialized certifications such as CTP, AAP, CRCM, CISA, CPA.
Background in Accounting/Bookkeeping, Finance, Treasury, Banking, Data Analytics/Metrics, Risk Compliance, or Business Resiliency.

Responsibilities

Conduct comprehensive audits and risk assessments of Settlement Controls and Solutions processes to identify control gaps, deficiencies, and improvement opportunities.
Develop, document, and track corrective action plans and Management Action Plans to timely resolution, ensuring appropriate ownership and measurable outcomes.
Formulate, collect, and articulate key risk indicators (KRIs) to the second line of defense, ensuring data quality, clarity of thresholds, and effective escalation.
Coordinate and oversee audit and risk requests, walkthroughs, and evidence gathering related to internal audit, external audit, and regulatory inquiries.
Collaborate with department leaders on issue remediation, control design and revisions, and related process changes that reduce risk and improve control effectiveness.
Expand and enhance existing processes related to quality assurance, business resiliency, and system compliance, aligning with enterprise standards.
Analyze financial and operational data, reconciliations, and exception trends to identify emerging risks, control breakdowns, and process optimization opportunities.

Benefits

Fuel Your Life program to support your physical, financial, social, and emotional well-being.
Paid holidays and generous time away policies.
No-cost mental health support through Employee Assistance Programs.
Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
Eight Employee Resource Groups to foster a collaborative culture and expand your network.
Unparalleled professional growth with training, development, and internal mobility opportunities.
Medical, dental, vision, life, and disability insurance options available from day one.
Retirement planning and discounted shares with the Employee Stock Purchase Plan.
Tuition assistance and reimbursement program.
Paid parental, caregiver, and military leave.