Audiovisual/ Video Teleconference Technician

Bowhead

1d•Onsite

About The Position

Bowhead is seeking a. Audiovisual/ Video Telecommunications Analyst for our DTRA Multimedia Support Services effort in Fort Belvoir, VA. This contract covers printing, photography-videography, graphics and audiovisual/VTC (AV/VTC) support services to the DTRA VI Division in support of the Agency.

Requirements

7-10 years of experience with AV and VTC systems operation skills and qualifications operating equipment/systems that provide private sector conferencing services
Microsoft Windows and Apple Operating Systems, computers systems, computer client stations, (including hardware and software), large screen video displays, wireless microphones and presenter timers, Microsoft Office Suite, and a myriad of interfaces to support various presentation platforms (i.e., Macintosh, PC, Windows XP, etc.).
Teleconferencing and AV equipment and capabilities, methods, and protocols, as well as procedures for general visual effectiveness.
Must be able to lift up to 50 pounds
Must be able to stand and walk for prolonged amounts of time
Must be able to twist, bend and squat periodically
SECURITY CLEARANCE REQUIREMENTS: Must currently hold a security clearance at the Top Secret level. US Citizenship is a requirement for Top Secret clearance at this location.

Responsibilities

Operating the VTC and AV equipment in compliance with DTRA standards and operating procedures and manufacturer instructions.
The AV/VTC Support Technician shall provide on-site support in facilitating and setting up special events whether internal or external to DTRC. This support consists of serving as the primary point-of-contact (POC) for the Conferencing Center use and operations for AV/VTC, scheduling and coordinating all customer requirements in advance of conferencing events or VTC sessions located in 29 conference and meeting rooms located in DTRC and the Defense Logistics Agency (DLA). It includes scheduling and operating sessions with the Defense Information Systems Agency (DISA) Global Video Services (GVS) internet protocol (IP)-based VTC service.
Receives AV/VTC systems reservation requests from Agency personnel and contractors. When notified of the requirement, the AV/VTC Support Technician shall schedule the calls with the appropriate outside personnel and be present during the calls, as requested by the customer to provide support, maintain operations, and assist with AV/VTC support in the Executive Conference Room and Executive Briefing Room.
Facilitate and assist presenters with appropriate equipment requirements. Situations may require Training users in certain media capabilities (i.e., PowerPoint presentations, laptop connections to system, etc.) and as requested.
Schedule reservation requirements for 12 conference and meeting rooms located in DTRC. Maintain the Customer Request Center Scheduling Calendar, which is the backbone of the Conference Center’s operation.
Gather information & make critical decisions on whether to approve requests for reservations based on a criterion of factors (room size, technical support availability, etc.).
Coordinate with the technical support staff to maintain an understanding of the Conference Center’s current capabilities as required to converse informally with clients.
Work and coordinate with DTRA Webcasting team to support DTRA Directorate and stakeholders needs.
Provide arrangement/removal of equipment and furniture as required by the customer. Maintain reference binders on room layouts, procedures, maps, policies, etc.
Ensure optimal operational capability of all AV/VTC equipment installed at the DTRC site and 3 DLA conference rooms. The AV/VTC Support Technician shall provide in-depth feedback during the Periodic Review Meetings held once a quarter by the COR.
Deliver and set up DTRA-owned portable projectors, podiums, cordless speaking devices and audio-visual equipment in specified locations for end-users as requested.
Operate Government-provided audio and music to support events held by DTRA.
Operate or assist in operating session control panel, studio control unit, and high-resolution graphics.
Work requires the Contractor to stand for extended periods of time during equipment operation and the ability to lift moderately heavy boxes (less than 50 pounds) of paper stocks or other supplies. There is some walking, standing, stooping, and bending in offices, production areas, control booths, warehouses, and work areas.
Other duties as assigned