Audiovisual Installer III

Iowa State University • Ames, IA

46d

About The Position

Join Iowa State University's Information Technology Services (ITS) and contribute to a technology-forward campus experience. We are seeking an experienced Audiovisual Installer III professional to lead complex AV system installations, maintenance, and support for classrooms, conference rooms, and collaborative spaces across campus. This position offers the opportunity to work hands-on with cutting-edge technologies in a dynamic and supportive environment. What you'll do: Audiovisual System Planning and Installation Plan and execute complex, multidisciplinary AV installations, including cable routing, device mounting, rack setup, terminations, and configuration Direct the work of staff and student employees to ensure high-quality execution and safety standards Audiovisual System Maintenance Respond to and resolve advanced AV incidents and service requests, including real-time classroom and event support Perform scheduled maintenance across campus learning spaces and meeting rooms Troubleshoot escalated issues from AV Support II technicians Campus Collaboration and Training Develop and maintain university-wide AV system standards and best practices Provide training and mentorship to faculty, staff, and student users of AV technology Collaborate with peers and partners across campus to coordinate AV planning and implementation What We Offer - Exceptional Benefits Working at Iowa State University means you'll enjoy a comprehensive benefits package designed to support your wellbeing and career: Work/Life Balance: Predictable schedule with no on-call shifts Generous Vacation and Sick Leave: 24 vacation days, 18 sick days, and 11 paid holidays Excellent Health Insurance Options: Including dental and vision coverage Retirement Plans with Employer Contributions: Multiple options to secure your financial future Tuition Reimbursement and Professional Development: Opportunities to grow your skills Wellness Programs and Work-Life Resources: Including mental health and counseling support Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position. About Information Technology Services (ITS) Information Technology Services at Iowa State University provides core infrastructure, academic, and business technology support to the university community. ITS fosters a culture of innovation, collaboration, and customer service while advancing the university's mission through the delivery of secure, reliable, and accessible IT systems and services. Learn more at https://www.it.iastate.edu Level Guidelines Senior-level position applies advanced and specialized expertise and competencies Typically receives general supervision with high level guidance on the most complex assignments Completes assignments which are moderately difficult or difficult Resolves issues, including atypical issues, and makes recommendations May lead projects of limited scope Functions as "go to." Responds to inquiries and requests from others inside and outside work area May act as a lead, assigning tasks and providing guidance to lower level workers May provide supervision to one to two other staff or lead a small work team Provides guidance to students

Requirements

• High school diploma or equivalent and 5 years of related experience

Nice To Haves

• Experience with installation and troubleshooting of audiovisual, networking equipment, and/or other low-voltage systems
• Experience with general construction tasks such as framing, cabinetry, basic electrical, and/or basic plumbing
• OSHA 30-hour Certification

Responsibilities

• Plan and execute complex, multidisciplinary AV installations, including cable routing, device mounting, rack setup, terminations, and configuration
• Direct the work of staff and student employees to ensure high-quality execution and safety standards
• Respond to and resolve advanced AV incidents and service requests, including real-time classroom and event support
• Perform scheduled maintenance across campus learning spaces and meeting rooms
• Troubleshoot escalated issues from AV Support II technicians
• Develop and maintain university-wide AV system standards and best practices
• Provide training and mentorship to faculty, staff, and student users of AV technology
• Collaborate with peers and partners across campus to coordinate AV planning and implementation

Benefits

• Work/Life Balance: Predictable schedule with no on-call shifts
• Generous Vacation and Sick Leave: 24 vacation days, 18 sick days, and 11 paid holidays
• Excellent Health Insurance Options: Including dental and vision coverage
• Retirement Plans with Employer Contributions: Multiple options to secure your financial future
• Tuition Reimbursement and Professional Development: Opportunities to grow your skills
• Wellness Programs and Work-Life Resources: Including mental health and counseling support

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Educational Services
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees