About The Position

Five-Star AudioVisual, Inc., founded in 1995, is a boutique audiovisual company serving the luxury market segment of the hospitality industry. They are dedicated to providing the highest level of service for their partners and guests, staying at the forefront of technology with innovative strategies and high-level service standards. The company aims to be a seamless partner, embracing the history, culture, and character of each client to create immersive experiences. They seek enthusiastic, creative, and flexible talent who embody passion, knowledge, integrity, and drive. The AudioVisual Event Technician assists with the day-to-day functions of the audiovisual office, ensuring compliance with company policies. This role is accountable for the set-up, operation, and strike of all audiovisual sets, with a focus on maximizing client service, operational efficiency, and profitability.

Requirements

  • Minimum of one years’ experience in the AV industry
  • Advances knowledge and experience with AV set-ups and strikes
  • Background customer service or hospitality experience required
  • Knowledge of Audio equipment including microphones, speakers, sound systems, channel mixers, etc.
  • Knowledge of Video equipment including LCD, LED, projectors, screens, monitors, etc.
  • Knowledge of Lighting equipment including GOBO, gels, uplighting, basic lighting kits, stage lighting, etc.
  • Advanced knowledge on PC and Mac software
  • Excellent interpersonal and communication skills
  • Ability to work long hours on your feet
  • Ability to regularly lift, push, and pull up to 50 pounds
  • Ability to work a varied schedule
  • Applicant to be authorized to work in the United States

Nice To Haves

  • Certification in AV technology or related courses

Responsibilities

  • Assisting with the day-to-day functions of the audiovisual office in accordance with established company policies and procedures
  • Accountable for the set-up, operation, and strike of all audiovisual sets
  • Ensure the maximum in client service, operational efficiency, and profitability levels
  • Provide outstanding customer service
  • Significantly contribute to the effective management of the day-to-day operations according to company procedures
  • Timely and accurate set-up and strike of equipment for client functions according to company guidelines
  • Continually increase audiovisual skills and knowledge
  • Maintain and cultivate positive public relations with Hotel account
  • Maintain positive employee relations, strong team-player orientation, and communication standards
  • Effectively utilize the company's business software
  • Maintaining a high level of professional appearance, demeanor, ethics, and image of self
  • Planning skills - able to effectively plan ahead
  • Organizational skill - ability to manage multiple projects
  • Problem analysis - ability to break down problems and find solutions
  • Other related duties as required or assigned

Benefits

  • 401(k) with matching
  • Roth 401(k) with matching
  • Medical, Dental, and Vision Insurance
  • Health savings account
  • Life insurance
  • Paid sick time
  • Vacation time
  • Company paid holidays
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