Audiovisual (AV) Field Engineer - II

Avidex Industries LLC•Lake Forest, CA

45d

About The Position

The Audiovisual (AV) Field Engineer - II to provide technical commissioning support for audiovisual (AV) and IT systems in the field. This position requires hands-on technical expertise in AV systems integration, networking, audio and video equipment, and related software. The ideal candidate is detail-oriented, punctual, and an effective communicator who can ensure high-quality commissioning of complex audiovisual installations.

Requirements

High School Diploma or GED required; Associate degree or equivalent experience preferred.
Minimum of 4 years providing technical AV/IT or field engineering support.
Must obtain the following within one year of hire: AVIXA CTS CompTIA A+ or equivalent
Proficiency in Windows and Apple operating systems.
Ability to set up and color balance video displays.
Experience loading, testing, and editing control code and GUI files (AMX, Crestron, Extron, QSC, etc.) with some remote support.
Working knowledge of programming languages such as Python, HTML, and C#Pro, as well as communication protocols (IP, RS232, RS485, USB).
Hands-on experience configuring and tuning common audio/video and conferencing systems.
Experience with digital signal processors (Biamp, BSS, Crestron, Extron, QSC).
Skilled in using software, hand tools, and test equipment related to AV and IT trades.
Ability to configure wired and wireless TCP/IP networks.
Excellent communication and customer service skills.
Strong organizational skills, attention to detail, and ability to multitask and meet deadlines.

Responsibilities

Provide field engineering and technical support to project teams across all stages of AV system deployment.
Configure, program, test, and troubleshoot AV/IT equipment, ensuring optimal performance and compliance with project specifications.
Collaborate with project teams to prepare control system submittals and ensure documentation accuracy.
Load, test, and edit control code and GUI files, with remote support as needed.
Conduct comprehensive systems testing, commissioning, and punch list creation.
Support project completion by maintaining open communication with the project team and ensuring systems meet client expectations and achieve Final Acceptance.
Verify that all systems are physically complete and compliant with contract documents.
Identify and communicate potential change order opportunities to Project Leads.
Accurately mark up field documentation and maintain organized archives of configuration files, code, and graphics.
Assist in onboarding and training new AV Field Engineers as assigned.
Deliver system training to clients or end users when required.