Assists with patients using appropriate techniques and procedures to perform minor hearing aid repairs, cleanings and programming. Sends hearing aids out for difficult or extensive repair. Orders new hearing aids for patients as directed by audiologist. Assists audiologist in direct patient care as needed per site. Communicates with audiologist and other members of the health care team. Documents and communicates accurate and timely information regarding patient questions and needs. Performs occupational health hearing tests and counseling per site requirements. Provides office support. May include, but not limited to the following: Scheduling appointments, organizing/preparing exam rooms, cleaning, stocking, ordering supplies, checking equipment, managing referrals and prior authorizations and processing work queues. Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees