Audiology Technician / Audiology Assistant - Hearing Unlimited

CQ Partners • Penn Hills, PA

111d

About The Position

Our exceptional, well-established audiology practice is seeking a full-time Hearing Aid Technician to join our patient-centered team. The ideal candidate is highly motivated, compassionate, detail-oriented, and thrives in a fast-paced setting with a can-do attitude—ready to jump in wherever needed. You’ll regularly travel between our Monroeville, Penn Hills, and Harmarville offices and work a 5-day-a-week, 8-hour schedule (Monday–Friday). Our team is dedicated to superior patient care in a friendly, upbeat environment.

Requirements

• High school diploma or equivalent.
• Proficient with Microsoft Word and Excel; comfortable learning clinical software (e.g., Counsel Ear).
• Comfort with smartphones/Bluetooth and basic technical troubleshooting.
• Exceptional communication, organization, and attention to detail.
• Ability to work independently and cooperatively in a patient-facing setting.
• Reliable transportation for daily travel between Monroeville, Penn Hills, and Harmarville.

Responsibilities

• Hearing aid care: Clean, check, and perform minor in-office repairs; conduct otoscopy and listening checks.
• Patient support: Deliver basic device counseling (daily wear/care, feedback/whistling tips); pair HAs to phones/apps/accessories; provide quick 'how-to' guides (Apple/Android).
• Troubleshooting & repairs: Triage devices; complete in-warranty fixes or coordinate manufacturer repairs; for out-of-warranty items, invoice and ship to manufacturer.
• Check-ins & updates: Check in new HAs and remove from sleep mode; update firmware; replace rechargeable batteries and record serial changes in Counsel Ear (CE).
• Clinic readiness: Stock domes, filters, batteries, specula, wipes, and other supplies in tech and provider rooms; clean equipment (UV filters/tubing/vac tips); keep booth cords organized.
• Operations support: Send/track orders, repairs, and returns; maintain patient files and assist with clerical tasks; help Office Managers with inventory, light cleaning of waiting areas, shredding, stuffing envelopes, and preparing test-drive folders.
• Appointment prep: Assemble superbills and ensure rooms are stocked.
• Team mindset: Proactively ask, 'Can I help the provider and take a patient for them?' when appropriate.

Benefits

• Competitive compensation and outstanding benefits.
• Rapid growth potential.
• Enthusiastic team spirit, efficient protocols, and strong management support.
• Set schedule: 5 days per week × 8 hours per day (no evenings/weekends).
• Promotion from within and genuine loyalty to team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 51-100 employees