Audiology Assistant

Altru Health System

1d • $19 - $28 • Onsite

About The Position

The Audiology Assistant works as an integral part of the team by ensuring that proper orders are received and appointments are scheduled. The position checks in hearing aids, performs minor repairs and works one-on-one with patients. The Assistant supports the audiologists by preparing their next day schedules and maintaining office and testing supplies and equipment. The Assistant also gathers necessary insurance and demographic information from patients and is responsible for some or all of the following: insurance verification, prior authorization, referrals, second opinion management, insurance assignments and/or workers compensation authorizations.

Requirements

• Basic Life Support (BLS) | American Heart Association (AHA) | Within 90 days of start date | Learning Management System
• A minimum of 1 year Related Experience
• This position requires proficiency in reading, writing, and speaking English to ensure effective communication in the workplace and with patients, families, and team members.

Responsibilities

• Receives and directs all patients, visitors and professionals, ensuring their needs are met in a timely manner.
• Answers telephone, routes calls and messages and communicates messages requiring immediate action/response.
• Checks in patients and completes copying requests according to standard operating procedure.
• Schedules patient visits and/or procedures, while coordinating appointments with other departments to meet the patient/provider needs.
• Accurately registers patients by collecting and recording demographic, insurance, financial, and clinical data in the computer system.
• Records and collects necessary patient account documents.
• Collects self-pay balances, pre-payment amounts, and co-pays per guidelines, if applicable.
• Creates accounts for new patients and updates accounts for previous patients to ensure accurate services and account processing.
• Maintains knowledge of and complies with third-party payers’ requirements for verifying insurance information, obtains authorizations/pre-certifications, and completes other activities to ensure services are billed and reimbursed appropriately.
• Reviews Medicare accounts for completed MSPQ.
• Check-in hearing aids, complete contracts, approve invoices, and schedule a follow-up appointment or mail out supplies.
• Complete dictations, enter bills and return devices to the patient for hearing aid repairs.
• Performs other duties as assigned or needed to meet the needs of the department/organization.

Benefits

• Altru offers a comprehensive benefits package to its full- and part-time employees.
• Excellent benefits include a health plan and 401(k) retirement plan.
• Other benefits include a dental plan, vision plan, life and disability insurance, education assistance, paid time off (PTO)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed