Audio Visual, Video Systems Technician

Tanana Chiefs Conference • Fairbanks, AK

235d

About The Position

This position is responsible for the management and day-to-day operations of all audio visual (A/V) and video communications equipment to include video teleconferencing, digital signage and broadcast presentation. This position provides direct technical and customer support of all A/V and video equipment for proper use and scheduling as needed. Will manage vendor relationships and activities, scheduled maintenance and ongoing improvements to support long term goals of the organization. Will serve as the lead A/V technician for all new A/V installations, upgrades or enhancements. This person will be responsible for documentation of A/V policies, procedures and training. Adhere to the TCC Ch'eghwtsen' model of service and guiding principle which requires providing timely and effective service along with the ability to interact with others in a way that inspires trust and demonstrates respect, compassion and empathy.

Requirements

• College diploma in the field of computer science, information systems, and/or four years equivalent work experience in the field of computers and/or electronic communications field. Certifications preferred.
• In-depth, hands-on knowledge of, and experience with enterprise and desktop applications, including MS Operating Systems, MS Productivity Software, and the ability to train users in these applications.
• Two (2) years experience in the field of audio visual equipment and/or video teleconference arena and electronic equipment maintenance and repair.
• Must pass background check pursuant to Federal Indian Child Protection and Family Violence Prevention Act requirements and State of Alaska background check.

Nice To Haves

• Broad knowledge of sip, audio video equipment, techniques and multimedia communication standards.
• Experience working in a team-oriented, collaborative environment.
• Computer skills; basic trouble shooting skills, Hardware Upgrades, RAM, Video, Sound, SCSI & Multimedia Cards.
• Knowledge and ability in installation, maintenance, and operation of audio visual equipment for event broadcasting.
• Software Installation and Updating, Windows OS, File clean up.
• Ability to conduct research into software development and delivery concepts, as well as technical application issues.
• Ability to develop and interpret technical documentation from training and end user procedures.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Ability to document procedures and practices.
• Self motivated good analytical and problem solving abilities, good customer service skills, and excellent written, oral, interpersonal and presentational skills.
• A/V Certification, A+ Certification and any Microsoft certifications preferred.

Responsibilities

• Set up and install A/V and VTC equipment such as microphones, speakers, video screens, projectors, video monitors, recording equipment, wiring, cables, sound and mixing boards for events and functions such as conventions, summits, meetings and other events as required.
• Set up and operate A/V and VTC equipment and lighting.
• Monitor sound feeds to ensure quality, test and resolve equipment issues, diagnose and correct media system problems.
• Coordinate audio feeds and broadcast images, mix sound inputs and remote feeds.
• Compress and digitize audio and video data. Duplicate audio and video data and be able to turn ideas into outlines, storyboards and images.
• Ensure safe storage and integrity of data. Ensure safe storage of equipment and keep equipment clean and ready for deployment.
• Maintain Inventory of equipment using footprints.
• Field incoming request tickets from end users needing A/V and VTC support.
• Conduct research into software application products and services in support of development and purchasing efforts.
• Participate in the design, development, and delivery of A/V and VTC training programs/classes.
• Record, track, and document the problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Industry: Professional, Scientific, and Technical Services
• Education Level: Associate degree