Audio Visual Specialist

Digital Management-posted 9 months ago
Mid Level
West McLean, VA
Professional, Scientific, and Technical Services
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DMI, LLC is seeking a highly skilled Audio Visual Specialist to support a federal government contract. The Audio Visual Specialist will provide a wide range of IT services in the field of radio and television broadcasting. Provide primary support for IT systems in federal offices and in the Executive Office. Because of the unique hardware and software systems, it is essential that the federal personnel have immediate access to this individual.

  • Experience supporting both Windows and Apple / Mac environments along with associated back-up solutions.
  • Proficiency in installing and troubleshooting hardware and software across both platforms, specifically for audio and recording studio setups.
  • Network engineering, systems integration, graphics, office automation support, hardware/software troubleshooting, interface with application vendors, systems analysis/programming, and web development.
  • Develop training programs for staff that include basic troubleshooting diagnostics for staff members' respective systems and hardware.
  • Perform an initial baseline review and documentation of the technical environment.
  • Develop preventative maintenance programs and backup/redundancy systems to ensure that the office has uninterrupted operations.
  • Research, evaluate, test, and make recommendations on new technologies.
  • Develop an implementation plan; installing, configuring, and testing hardware; training staff; and updating the documentation.
  • Experience in supporting iOS and Android devices, including integration with studio equipment.
  • Familiarity with audio interfaces, recording equipment, and peripherals used in professional recording studios.
  • Ability to diagnose and resolve technical issues efficiently, particularly those related to audio systems and recording setups.
  • Exceptional verbal and written communication skills required to prepare and deliver technical briefings and reports.
  • Ability to effectively teach technical concepts to customers.
  • Provide cross-training to select staff.
  • Willingness to stay up-to-date with the latest technologies and advancements in studio software, hardware, and recording techniques.
  • Flexibility to adapt to evolving technical environments and user needs in the recording studio.
  • A Bachelor's Degree in a relevant field (such as computer science, information technology, or business administration) is often required.
  • 5+ years of direct customer support experience.
  • In-depth knowledge of IT systems, infrastructure, and software development.
  • Familiarity with government regulations, compliance, and security standards (e.g., NIST).
  • Effective communication with stakeholders, team members, and senior management.
  • Must be a U.S. Citizen.
  • Virtual visits through health insurance.
  • Pet insurance.
  • Commuter benefits.
  • Discount tickets for movies and travel.
  • Annual performance management.
  • Continuing education and tuition assistance.
  • Internal job opportunities.
  • Generous 401k matches both pre-tax and post-tax (ROTH) contributions.
  • Financial wellness education.
  • EAP, Life Insurance, and Disability.
  • Annual Awards ceremony and service anniversaries.
  • Peer-to-peer acknowledgment and employee referral bonuses.
  • Healthcare benefits and wellness programs.
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