Audio Visual Event Technician

USNA Alumni Association & Foundation•Annapolis, MD

5d•$30•Onsite

About The Position

The Audio-Visual (AV) Event Technician is an essential member of the Fluegel Alumni Center (FAC) staff. This role works closely with the FAC Events and Operations team and coordinates with the IT team to utilize the facility's existing technology to support the needs of clients hosting events at the FAC. Located in Annapolis, MD, the Fluegel Alumni Center is a state-of-the-art, 60,000 square foot building adjacent to the U.S. Naval Academy. Opened in September 2023, the center brings together over 100 staff members in one location to engage and welcome USNA alumni, parents, and guests. ABOUT THE U.S. NAVAL ACADEMY ALUMNI ASSOCIATION AND FOUNDATION The United States Naval Academy Alumni Association and the United States Naval Academy Foundation are two independent, not-for-profit corporations sharing a single president and CEO and operating as a fully integrated organization in support of the Naval Academy and its mission. The organization's focus and core competencies are engagement and philanthropy in pursuit of complementary and closely aligned missions. Our Mission: The course set by Alumni Association founders in 1886 rings true today as our mission is to serve and support the United States, the Naval Service, the Naval Academy, and academy alumni by: Furthering the highest standards at the Naval Academy Seeking out; informing, encouraging, and assisting outstanding, qualified young men and women to pursue careers as officers through the Naval Academy Initiating and sponsoring activities that will perpetuate the history, traditions, memories, and growth of the Naval Academy and bind alumni together in support of the highest ideals of command, citizenship, and the government Our important mission requires that we hire and retain the best of the best. To do that, we offer competitive pay, generous benefits, opportunities for career development, and a positive work experience. The position of Audio-Visual Event Technician has an hourly rate of $29.80. Role and Reporting Structure This is a client-facing position, where strong customer service experience is essential. The Events and Operations team support the entire Enterprise. The AV Event Technician will report to the Director of Operations and will work closely with the Events staff and private clients who book events at the Fluegel Alumni Center. This is a part-time position where hours will be determined based on event business and will require a flexible schedule.

Requirements

Experience working with audio visual equipment.
Ability to support events during nights and weekends with flexible scheduling.
Strong work ethic.
Attention to detail.
Good organizational skills.
Willingness to learn on the job, adapt to client requests, and help upgrade and improve all client experiences.
Ability to lift, move and replace equipment as needed.
Solid problem analysis and troubleshooting abilities.
Effective communication skills and a collaborative team player.

Nice To Haves

Venue or hotel banquet experience is a plus.
Experience with other venue AV control systems.
Familiarity with event management software such as Tripleseat, Cvent, and Toast.

Responsibilities

Support all events hosted at the Fluegel Alumni Center (FAC).
Demonstrate familiarity with systems such as Creston, Biamp, Robin, App Space and others.
Set up, maintain, and operate all AV equipment within the FAC.
Collaborate with event planners to tailor and configure meeting spaces according to client requirements.
Coordinate digital signage throughout the FAC for events and meetings, based on client and planner requests.
Provide on-site support for events during both business hours and at nights and weekends as needed.
Coordinate with AV vendors and production companies contracted to support large-scale events at the FAC.
Ensure all AV setups meet the quality and safety standards of both the FAC and clients.
Work with the IT team regarding equipment upgrades, infrastructure needs, and network troubleshooting.
Be proficient with Microsoft software, including Word, Excel, and PowerPoint.
Provide training for the Events and Operations team on current AV systems and technology and recommend upgrades or improvements to enhance the client experience.
Uphold the mission of the Enterprise by using appropriate technology, security, and software platforms.